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Talkdesk announced the expansion of its partnership with Databricks, selecting the data and AI company to power the data foundation for its CXA platform.

Talkdesk announced a significant enhancement to Talkdesk Copilot, introducing new agentic artificial intelligence capabilities.

Talkdesk has opened a new office in India, formalizing its presence in the region and establishing a key innovation hub.

Talkdesk revealed new research from a customer service and artificial intelligence survey of United States small business owners.

Talkdesk announced strategic advancements with Microsoft that deliver new ways for enterprises to improve customer experiences.

Talkdesk introduced Talkdesk Commercial & Residential Services Experience Cloud, a CXA platform purpose-built to address the CX challenges.

Talkdesk announced it has been positioned as a Leader in the 2025 Gartner Magic Quadrant for CCaaS.

Talkdesk announced that it has built a contact center integration for the HubSpot platform and made new investments in HubSpot’s App Partner Program.

Talkdesk has been named to the Forbes Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

Talkdesk announced the integration of Talkdesk Advanced Dialer with Epic through the Epic Workshop program.