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Talkdesk today announced that Johns Hopkins Health System has selected the Talkdesk Healthcare Experience Cloud to modernize its contact center operations.

Talkdesk announced Multi-Store Commerce Integration, a new capability that enables multi-brand retailers to manage customer service in one account.

Talkdesk announced its new UK Regional Cloud, a significant addition to its expanding global network of regional cloud deployments.

Talkdesk announced the launches of Talkdesk Travel Experience Cloud and Talkdesk Hospitality Experience Cloud.

Talkdesk upended the customer experience (CX) market with the launch of Customer Experience Automation (CXA).

Talkdesk announced it has achieved FedRAMP® Authorization for Talkdesk CX Cloud Government Edition.

Talkdesk announced that Cegeka, a leading global IT solutions provider, has selected Talkdesk to modernize its customer experience.

Talkdesk announced the launch of Talkdesk Express, an enterprise-grade customer service solution for small businesses.

Talkdesk introduced Talkdesk Utilities Experience Cloud, an intelligent CX platform that empowers utility providers to deliver fast omnichannel service.