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Outset Secures $30 Million Series B to Launch the World’s First AI-Native Customer Experience Management Platform

Juniper Research has found that the number of customer interactions automated by AI agents will grow to more than 34 billion by 2027.

CX CONGLOMERATE MCI TAPS FEMA/DHS VETERAN EXECUTIVE MARK MISCZAK AS PRESIDENT; SPINS OUT TIER-5 AiCX.COM DIVISION

Telnyx and Yeastar partner to empower businesses with full control over unified communications through global SIP trunking and AI-ready voice solutions.

Juniper Research has today revealed its Top 10 Telecoms & Connectivity Trends 2026 — a new whitepaper that evaluates the forces redefining telecoms in 2026

SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...

WEBJUMP announces the strategic integration of Adobe Target with cutting-edge artificial intelligence, unlocking next-generation customer experiences.

SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...

CBE Customer Solutions wins OIR 2025 Catalyst for Change Award for its CBE Cares initiative, honoring community impact and purpose-driven outsourcing.

Inbenta, an innovator in AI-powered customer experience, has won the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year.