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SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...

CBE Customer Solutions wins OIR 2025 Catalyst for Change Award for its CBE Cares initiative, honoring community impact and purpose-driven outsourcing.

Talkdesk announced the expansion of its partnership with Databricks, selecting the data and AI company to power the data foundation for its CXA platform.

Talkdesk announced a significant enhancement to Talkdesk Copilot, introducing new agentic artificial intelligence capabilities.

Talkdesk has opened a new office in India, formalizing its presence in the region and establishing a key innovation hub.

Talkdesk revealed new research from a customer service and artificial intelligence survey of United States small business owners.

Talkdesk announced strategic advancements with Microsoft that deliver new ways for enterprises to improve customer experiences.

PALO ALTO, Calif., Sept. 30, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today announced a major expansion of its AI-powered Accent...

DUBLIN, Sept. 30, 2025 (GLOBE NEWSWIRE) -- DIDWW, a global telecom provider of fully compliant phone numbers and premium-quality voice and SMS services, has achieved a double victory at the Antonio...

Inbenta, an innovator in AI-powered customer experience, has won the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year.