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Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience Services Powerhouse
March 25, 2024 08:00 ET | MCI, LC
Global Business Process Outsourcing, MCI Acquires Premier CX Market Research firm, Market Force Information
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MCI BPO Expands in the Philippines with the Acquisition of EastWest BPO & EastWest Technologies
March 18, 2024 08:30 ET | MCI, LC
MCI BPO (MCI) a USA based BPO & CX solutions announces the acquisition of East West BPO headquartered in San Fernando, Pampanga near Clark Freeport Zone.
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CBE Announces Expansion with New Office Opening in the Philippines
March 13, 2024 12:46 ET | CBE Companies, Inc.
CBE Companies announces new office in Southwoods City, Laguna, Philippines, opening Q3 2024 to bolster growth and enhance work conditions.
Cyber Acoustics Revolutionizes the Training of Call Center Agents
March 05, 2024 07:00 ET | Cyber Acoustics, Inc.
The patent-pending AC-204TR eliminates the need for Quick Disconnect (QD) headsets for call centers and BPOs.
AC-304 Headset with Noise Reduction from Cyber Acoustics
Cyber Acoustics Announces New Headset that Completely Eliminates Background Noise in Call Centers, Offices, Homes, and Hybrid Work Environments
March 05, 2024 07:00 ET | Cyber Acoustics, Inc.
The AC-304 is the world’s best call center headset for Environmental Noise Cancelation, ensuring customers only hear the agent’s voice.
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Insurance Business Process Outsourcing (BPO) Market Worth a Projected $8.9 Billion by 2028, Fueled by Automation and Digital Transformation Trends - SMEs Take the Lead in Adoption
February 02, 2024 04:10 ET | Research and Markets
Dublin, Feb. 02, 2024 (GLOBE NEWSWIRE) -- The "Insurance Business Process Outsourcing Market Report by Type, Enterprise Size, Application, and Region 2023-2028" report has been added to ...
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Contact Center Software Market worth $139.3 billion by 2030, at a CAGR of 20%, says Coherent Market Insights
December 21, 2023 11:10 ET | CMI
Burlingame, Dec. 21, 2023 (GLOBE NEWSWIRE) -- As per the recent analysis by Coherent Market Insights, the global contact center software market size was valued at US$ 38.8 billion in 2023 and...
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Exela Technologies Recognized as Emerging Solution in FAO Hackett Value Matrix™
December 13, 2023 11:12 ET | Exela Technologies, Inc.
IRVING, Texas, Dec. 13, 2023 (GLOBE NEWSWIRE) -- Exela Technologies, Inc. (“Exela” or the “Company”) (NASDAQ: XELA, XELAP), a global business process automation (“BPA”) leader, announced that the...
Business Process Outsourcing (BPO) Market
Global Business Process Outsourcing (BPO) Strategic Industry Report Report 2023-2030: Robotic Automation & Artificial Intelligence (AI) Seek Bigger Role in BPO Operations
December 12, 2023 09:23 ET | Research and Markets
Dublin, Dec. 12, 2023 (GLOBE NEWSWIRE) -- The "Business Process Outsourcing (BPO) - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.Global Business...
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Exela Technologies Named in Forrester’s ‘The Accounts Payable Invoice Automation Landscape, Q1 2024 Report’
December 11, 2023 10:02 ET | Exela Technologies, Inc.
IRVING, Texas, Dec. 11, 2023 (GLOBE NEWSWIRE) -- Exela Technologies, Inc. (“Exela” or the “Company”) (NASDAQ: XELA, XELAP), a global business process automation (“BPA”) leader, announced today that...