ViaCall Announces Over 250% Increase in Revenue for Month of April


CALABASAS, Calif., May 23, 2002 (PRIMEZONE) -- Universal Domains Incorporated (OTCBB:UDCCF):

With the current restructuring of ViaCall's business model back in February, changes have resulted in an increase in revenue of over 250% for the month of April. Numbers have increased on a monthly basis. This increase in revenue was due to the restructuring of the sales process, marketing strategy and internal personnel. "We took a careful look at what was needed to make ViaCall profitable, quickly. We chose to put our independent video conferencing division on hold and are currently looking at the possibility of partnering with an international video conferencing company in the future," stated Alan Brown, President of ViaCall.

Management Changes - "Effective the beginning of March, several of our management have been replaced by one consultant who specializes in the telecommunications industry. Tammy Gardner has worked with several technology companies in the past in restructuring and streamlining their organizations. The crucial changes she has made have lead to instantaneous increase in revenue." As President of her own consulting firm, Investor Direct Consulting Group, Ms. Gardner has committed to spending several months with ViaCall working on building internal structure, identifying future acquisitions and maintaining day to day operations as well as training and supervising the sales staff. Ms. Gardner has worked with local organizations such as Internet Direct in preparing them to become large, national organizations. She was directly responsible for hiring and building out the sales, marketing and telemarketing divisions of the organization as well as focusing on investor relations. With a new, strong and dedicated sales team, ViaCall anticipates a substantial increase in revenue on a monthly basis. The focus of the organization has been on the 'Not For Profit' sector along with the Investor Relations quarterly call sector. Each of these industries holds conference calls on a regular basis and have proven to be the most profitable.

Increase in Clients - Presently there are several high profile accounts that ViaCall sales specialists are working with that would lead to enormous monthly minutes. As the nature of the teleconferencing business is very competitive, ViaCall is hesitant to announce a full list of its present and newest clients but will disclose that its current client base includes such users as: The World Relief Organization, Illinois Public Health, Overeaters Anonymous and The World Affairs Council. ViaCall's client list has increased from 150 to over 500 new clients. With the hiring of Aurora Rodriguez, ViaCall's Customer Service Account Specialist, numerous accounts are activated on a daily basis. Ms. Rodriguez has extensive experience in the teleconferencing industry and specializes in creating new business. Wayne Hubbs has been promoted to Sales Supervisor and is responsible for guiding the sales team on a daily basis. As a veteran in the telesales and teleconferencing industry, Mr. Hubbs has given tremendous insight to ViaCall's young and aggressive sales team. With the restructuring of the company, and the downsizing of staff in the last 45 days, the company's overhead has been decreased by approximately 45%. Future growth will take place in hiring new junior telesales staff and the possibility of acquiring other teleconferencing companies.

About Universal Domains, Inc.

Universal Domains, Inc. acquired VCL Communications Corp., a teleconferencing service company that provides audio conferencing, video conferencing, web collaboration and webcasting services via a sophisticated network. The Company is able to service up to 21,000 ports at once, enabling businesses to conduct meetings with small to very large groups. The Company has one of the most competitively priced conference services available in North America and plans to expand its operations to international locations in the coming months.

Per: Alan Brown President and Chief Financial Officer

Certain matters discussed in this press release may constitute forward-looking statements within the Private Securities Litigation Reform Act of 1995 and, as such, may involve known and unknown risks and uncertainties and other factors that may cause the actual results to be materially different from the results implied herein. Readers are cautioned not to place undue reliance on the forward-looking statements made in this press release.



            

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