LOS ANGELES, Feb. 11, 2003 (PRIMEZONE) -- BKM Total Office Los Angeles announced today that Intuit(r) (Nasdaq:INTU), a leading provider of business and financial management solutions for small businesses, consumers and accounting professionals, is highlighting BKM's innovative use of their QuickBase(r) for Corporate Workgroups, on www.QuickBase.com.
"QuickBase has revolutionized the way our company manages orders in the fiercely competitive furniture industry," explained Bryan Geiger, vice president of operations for BKM Total Office of California. "BKM's superior service differentiates us from our competition. QuickBase provides better service to our customers -- who now have anytime, anywhere access to the real-time status of their orders."
Geiger led the Company's mission for advanced communication between BKM's manufacturers, including Steelcase, and BKM's 4,000 separate customers. Because of BKM's rapid growth, the Company's shared, linked Microsoft Excel files were becoming increasingly unmanageable, BKM's in-house computer system was overloaded, and the Wide Area Network was timing out and knocking off other users.
Geiger introduced Intuit QuickBase at BKM, allowing employees to enter and update information from the office, the field, or wherever they accessed the Internet. Changes appeared immediately and QuickBase worked with the existing BKM system to let clients see real-time status of their orders, day or night. QuickBase's automatic e-mail notifications feature informs customers and staff at each step in the order process and sends thank-you e-mails to the customer once the job is completed.
BKM's inventive use of QuickBase prompted Intuit to highlight their use of QuickBase on their QuickBase Web site. "BKM harnessed the true power of QuickBase -- the ability to organize and share vast amounts of information across distributed teams," explained Jill Ward, general manager and vice president of Intuit QuickBase. "And, they were able to tailor QuickBase exactly to their needs at a cost-effective price."
Geiger added, "Joining with Intuit has been highly beneficial to our organization. By having communication when you need it, you dramatically reduce costs -- and that is important to our customers. We believe we have made meaningful improvements in the services we provide our clients."
To learn more about QuickBase, or to see the BKM case study, visit http://www.QuickBase.com.
BKM, whose acronym stands for "Because Knowledge Matters," is the nation's largest distributor of Steelcase products, a globally dominant $3 billion public company and manufacturer of innovative and technologically advanced contract office furniture.
BKM Enterprises, Inc. and affiliates are an international organization with seventeen locations throughout the United States and, most recently, in Baja, California, Mexico and London, England. BKM offers a complete package of commercial services including interior flooring, remanufacturing, commercial moving and relocation, project management services, asset management, custom woodworking, rental furniture, and contract furniture products and services. Additionally, BKM provides customer specific solutions in the area of technology and energy related services.
Intuit, the Intuit logo, Quicken, QuickBooks, QuickBooks Pro, QuickBase, TurboTax, ProSeries and Lacerte, among others, are registered trademarks and/or registered service marks of Intuit Inc. in the United States and other countries. Quicken.com and Intuit Master Builder, among others, are trademarks and/or service marks of Intuit Inc., or one of its subsidiaries, in the United States and other countries. Other parties' trademarks or service marks are the property of their respective owners and should be treated as such.