JulySoft and AcerMed Develop Lab System Integration

LabRetriever and AcerMed EMR Suite Offer Fully Automated Doctor-to-Patient Communication of Secure Lab Test Results


TUCSON, Ariz. and IRVINE, Calif., Sept. 29, 2004 (PRIMEZONE) -- AcerMed users will now be able to provide patients with lab test results 24 hours a day and receive verification reports automatically as a result of complete bi-directional integration between JulySoft's LabRetriever and AcerMed's Electronic Medical Records (EMR) Suite. AcerMed provides advanced software solutions for medical practices including patient records that track orders for tests and laboratory results. JulySoft provides interactive doctor-to-patient communication systems including LabRetriever, a 24-hour lab results inquiry system. The full integration of these complementary lab applications offers a paperless solution for securely communicating test results to patients in addition to attaching a retrieval record within the individual electronic medical record.

Often, lab results are transferred directly from the lab to the doctor's office where they are provided to the patient by telephone or through mail notification. With LabRetriever, recorded lab results messages are assigned automatically and made available for patients to access by telephone 24/7. Once patients call in and listen to their lab results messages, a confirmation time and date stamp for each retrieved result is automatically attached to their AcerMed electronic medical record. This offers providers an easy way to verify that patients received their results.

"AcerMed offers comprehensive solutions for efficiently managing medical data, along with integrations to other complementary systems, such as JulySoft," said AcerMed president, Richard Yonis. "The development of this one-of-a-kind interface with LabRetriever makes the process of delivering patients' test results more efficient and makes patient records more complete. Working with JulySoft is just one more example of how AcerMed adds value to its EMR clients."

"Though we've been successfully integrating our patient reminder system, ReminderPro, with AcerMed for many years, this is our first bi-directional integration for LabRetriever," said Lew Lepley, JulySoft president and CEO. "This integration demonstrates the value we can provide to software companies such as AcerMed by ensuring compatibility between their software and powerful patient communication systems such as LabRetriever and ReminderPro. Our systems promote a higher level of quality time with patients, reduced communication errors, and lower administrative costs."

LabRetriever provides several levels of security to help support HIPAA compliance. Patients and healthcare providers must enter identification codes when calling in to access the system. On-screen security allows administrators to limit or completely restrict access to the system. Automating the lab results notification process greatly reduces the costs of handling time-consuming phone calls, and eliminates the privacy concerns associated with mailed notification. LabRetriever offers healthcare providers higher productivity, added security, and reduced communication errors. For patients, it offers timely, secure access to lab results, follow-up instructions, and other valuable healthcare information they can access any time, even on weekends or in the middle of the night.

About JulySoft

JulySoft develops and markets professional, interactive computer telephony products that improve the profitability and productivity of a wide range of businesses from healthcare, service and retail industries to local, state and federal government agencies. Our solutions help businesses increase revenues and control costs by providing reminder notifications and automating staff telephone workload. One of the first vendors recommended by the Centers for Disease Control and Prevention (CDC) as a provider of automated patient calling systems, JulySoft meets or exceeds all CDC criteria for such systems.



 Media Contact:
 Ellen Armstrong
 Director Marketing Communications
 800-350-7693 EXT. 504
 pr@julysoft.com

About AcerMed, Inc.

AcerMed, Inc., headquartered in Irvine, California, provides workflow automation solutions to medical practices nationwide, from solo-practitioners to multi-site, multi-specialty group practices. AcerMed's award-winning solutions use the latest encrypted wireless technology for patient charting and are both HIPAA and HCFA compliant. Comprehensive Windows(r)-based patient scheduling, billing and electronic patient records are built on a single Microsoft(r) SQL database to allow for complete integration. AcerMed, Inc. is a Microsoft Certified Partner, an MGMA Corporate Affiliate, a SonicWall Silver Partner and a Fujitsu Authorized Reseller. Other technology partners include Dell, Citrix, Cisco Systems, Quest Diagnostics and LabCorp.



 Media Contact:
 Barbara Kowalski
 Director Marketing Communications
 800-841-0008 Ext. 232
 barbarak@acermed.com