WOBURN, Mass., June 1, 2007 (PRIME NEWSWIRE) -- LogMeIn remote connectivity and support services are helping make access to computer repair even more convenient for the customers of Geek Squad, the 24 Hour Computer Support Task Force(r). Geek Squad Agents now use LogMeIn Rescue to remotely locate, diagnose and repair any customer PC that is connected to the Internet.
"LogMeIn expands the range of services we offer and reinforces our commitment to quality customer service," said Scott Anderson, system strategy director for Geek Squad. "LogMeIn has powerful remote support tools, a highly scalable platform and continues to enhance the Rescue service to meet the needs of a growing number of customers who rely on Geek Squad for remote computer support."
LogMeIn Rescue provides web-based, secure control of a remote computer for rapid incident resolution without pre-installing software. Nearly 20 million people worldwide use the LogMeIn suite of remote connectivity and support services. The company added close to 12 million users in the past year alone -- a 500 percent growth rate -- and is now adding more than 1.5 million users each month.
"The fast growth in our service-related products, including LogMeIn Rescue, is the result of continued product enhancement to meet the needs of national service providers like Geek Squad who place a high premium on customer service," said Michael Simon, CEO of LogMeIn. "The benefit and convenience of remote access to IT support providers like Geek Squad, and to end-use customers who are looking to access their digital lives, is readily apparent from the first use of any LogMeIn product."
About LogMeIn Rescue -- www.LogMeInRescue.com
As a web-based remote helpdesk support tool, LogMeIn Rescue allows a technician to connect to a remote PC in seconds, without pre-installing software. It is designed for ease-of-use, multi-tasking, and simplified administration, and scales to meet the needs of both large and small IT support organizations. The Customer Applet is a small executable that is downloaded onto the remote customer PC being supported. It is the interface for the remote PC user to chat with the support technician and it allows the technician to remote control their desktop.
About Geek Squad -- www.geeksquad.com
Geek Squad is a 24 Hour Computer Support Task Force. With our focus solely on computer and network support, we offer flat-rate pricing for carry-in, on-site or remote computer support service for everything from setups and installs to upgrades. Be it Windows or Macintosh, hardware and/or software, we've got you covered. Whether your laptop is dead, your network is down, your hard drive is crashed, your printer won't print, or you just need to get onto the Internet, we can help you. We provide our services wherever and whenever you need them -- 24 hours a day, 7 days a week.
About LogMeIn, Inc. -- www.LogMeIn.com
LogMeIn, Inc. offers the world's largest remote connectivity service with more than 20 million networked computers. The LogMeIn family includes LogMeIn Free, LogMeIn Pro, LogMeIn Ignition, LogMeIn Rescue, LogMeIn IT Reach, LogMeIn Backup and LogMeIn Scout. These, along with RemotelyAnywhere and LogMeIn Hamachi, provide secure remote access, support and administration to mobile professionals, helpdesk and system administrators worldwide. LogMeIn is based in Woburn, MA with European headquarters in Budapest, Hungary.