Sage CRM Solutions Receive "Top 15 CRM" Awards From ISM Inc.

Sage CRM and Sage SalesLogix Again Recognized for Small and Medium-Size CRM Excellence Within Intensive Product Evaluation Program

SCOTTSDALE, AZ--(Marketwire - May 23, 2008) - Sage Software announced today that Sage CRM / and Sage SalesLogix have been selected by ISM Inc., Customer Relationship Management (CRM) and Contact Center strategic advisors, as Top 15 CRM Small & Medium Business Software Award winners for 2008. Sage CRM received the ISM award for the sixth consecutive year, while Sage SalesLogix received the award for a tenth straight year.

"Sage CRM Solutions consistently receive ISM recognition for reliability and flexibility, resulting in no small part from our research into how customers go about their work, and the manner in which we transfer this knowledge into product design," said David van Toor, senior vice president and general manager for Sage CRM Solutions, North America. "Our recently announced Sage CRM Solutions 2010 strategy -- with its focus on interoperability, the connected front and back office, and the anywhere workforce experience -- is specifically how we will continue delivering the functionality our customers need, so they in turn can deliver exceptional experiences for their customers."

The Sage CRM Solutions were chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each product tested during ISM's evaluation program was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time CRM criteria and 17 user support features.

"Sage Software is a leader in the industry and is to be praised for consistently obtaining Top 15 honors in our strenuous and comprehensive evaluations," noted Barton Goldenberg, president, ISM.

The 2008 Top 15 CRM SMB selections are featured in ISM's 16th edition of The Guide to CRM Automation and in their Top 15 CD available at

More information about the Sage CRM Solutions 2010 strategy is available at

About Sage CRM Solutions

Sage CRM Solutions is a portfolio of market-leading applications consisting of ACT! by Sage, Sage CRM, and Sage SalesLogix. Over 56,000 organizations and 3.1 million users worldwide rely on Sage CRM Solutions to develop profitable, long-term business relationships.

ACT!, the #1 selling contact and customer management solution for over 20 years, assists individuals and teams by centralizing contact and calendar information, increasing communication effectiveness, and improving individual and team productivity.

Sage CRM and Sage SalesLogix are award-winning CRM suites which address the business process needs of fast-growing organizations across Sales, Marketing, Service, and Support. Sage CRM is fully Web-based and can be deployed on-premise or on-demand. It also offers out-of-the-box integration with leading Sage ERP applications. Sage SalesLogix delivers deep, rich customization capabilities and high levels of user adoption across all deployment methods including Web, Windows, and mobile devices.

About ISM

Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management (CRM), Contact Center initiatives and Digital Client initiatives. ISM annually publishes The Guide to CRM Automation and Top 15 CRM and Real Time CRM software reviews. Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time (published by Information Today) and CRM Automation (published by Prentice Hall) and is a columnist for a number of publications including CRM Magazine. ISM private sector clients include AAA, Amtrak, Delta Faucet, ExxonMobil, IBM, Lucent Technologies, McGraw-Hill, Nike, NYSE, PepsiCo, Roche, T. Rowe Price, United Way and Xerox; ISM's government clients include the Department of Defense and the US Postal Service.

About Sage Software

Sage Software supports the needs, challenges and dreams of nearly 2.9 million small and medium-sized business customers in North America through easy-to-use, scalable and customizable software and services. Our products support accounting, operations, customer relationship management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Sage Software is a subsidiary of The Sage Group plc, a leading global supplier of business management software and services to small and medium-sized businesses. Formed in 1981, Sage was floated on the London Stock Exchange in 1989. Sage Group now has 5.7 million customers and employs over 14,800 people worldwide. For more information, please visit the web site at or call (866) 308-2378.

© 2008 Sage Software, Inc. All rights reserved. All other brands are trademarks of their respective companies.

Contact Information: Contact: Ryan Zuk Sage Software 480-368-3818 Dawn Miller Porter Novelli 404-995-4508