Contact Information: Press Contacts: Kathleen Moran Information Builders (917) 339-6313 Matt McCarthy Emerge PR (617) 729-3175
Information Builders and CEO Selected as Finalists for 2008 American Business Awards(SM)
Business Intelligence Company Recognized for Customer Service Excellence and Leadership
| Source: Information Builders
NEW YORK, NY--(Marketwire - May 28, 2008) - Information Builders, the independent leader
in pervasive business intelligence (BI) systems,
and its CEO Gerry Cohen were named finalists in The 2008 American Business
Awards in the Best Customer Support Organization and Best Executive for
Computer Services, respectively. The American Business Awards are the only
national, all-encompassing awards program honoring great performances in
business. More than 2,600 entries from companies of all sizes and in
virtually every industry were submitted for consideration in more than 40
categories this year.
Customer service is at the core of every decision Information Builders
makes. The company's customer-centric philosophy is backed up by its
Customer Support Services (CSS), an integrated support network of people
dedicated to the success of each customer's business initiatives.
Information Builders support network includes consulting, education,
technical support, and product development. By
connecting customers to knowledgeable specialists via the Web, email, or
telephone, CSS provides prompt, reliable support anytime, anywhere. With
hundreds of people across three global support centers in Amsterdam,
Melbourne and New York City, CSS handles 19,000 cases a year from more than
12,000 customers around the globe, including a majority of the Fortune 100,
all major federal agencies and many prestigious educational institutions.
Information Builders also created Focal Point, a social networking Website
with 4,400 members where clients' developers can collaborate on solutions
and share best practice techniques.
In 1975, Cohen co-founded Information Builders with the mission to develop
a software product that would allow non-programmers to create their own
information systems. For more than three decades, Information Builders
solutions have been used to construct business intelligence systems for
thousands of leading companies, universities and government agencies around
the world.
"I am proud of our CSS team," said Gerry Cohen, CEO Information Builders.
"They have become an essential part of our customers' ongoing success and
therefore Information Builders success. I am honored by the personal
recognition and pleased with our ability to introduce innovative technology
and apply it to help our customers achieve their business goals."
Members of the awards' board of distinguished judges and advisors and their
staffs selected Stevie Award winners from among finalists in final judging
during the week of May 19. Finalists were chosen by business professionals
nationwide during preliminary judging in April through early May.
Stevie Award winners will be announced during the annual gala on Thursday,
June 12 at the Marriott Marquis Hotel in New York City. More than 600
executives from across the U.S.A. are expected to attend. The ceremonies
will be broadcast on radio nationwide by the Business TalkRadio Network and
hosted by Liz Claman of FOX Business Network.
"ABA entries grew more than 30 percent this year, so being named a finalist
is more of an accomplishment than ever before," said Michael Gallagher,
founder and president of The Stevie Awards. "It means that independent
business executives have agreed that the nominee is worthy of national
recognition. We congratulate all of the finalists on their achievement and
wish them well in the competition."
Details about The American Business Awards and the list of finalists in all
categories are available at www.stevieawards.com/aba.
About Information Builders
As a leading independent business intelligence (BI) company for the past 30
years, Information Builders has provided innovative solutions to more than
12,000 customers, including most of the Fortune 100 and numerous U.S.
federal government agencies. The company's flagship WebFOCUS product is the
world's most widely used BI platform. Superior architecture and intuitive
nature enables WebFOCUS to address the needs of everyone in the extended
global enterprise -- executive, analytical, operational, and beyond. It
provides the agility to adapt to changing business conditions with the
security, scalability, and flexibility to support dozens to millions of
users.
Unique to the company is the integration expertise it brings to the BI
market. Information Builders iWay Software suite solves complex integration
problems with pre-built components that require minimal custom programming.
The award-winning combination of WebFOCUS and iWay give Information
Builders customers the ability to embrace the company motto: "Because
Everyone Makes Decisions."
Information Builders is committed to customer service excellence with a
Professional Services division that specializes in building custom
applications using WebFOCUS and iWay Software. Headquartered in New York
City with 90 offices worldwide, the company employs 1,450 people and has
more than 350 business partners. Visit http://www.informationbuilders.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards,
The International Business Awards, The Stevie Awards for Women in Business,
and the Stevie Awards for Sales & Customer Service. Honoring companies of
all types and sizes and the people behind them, the Stevies recognize
outstanding performances in the workplace worldwide. Learn more about The
Stevie Awards at www.stevieawards.com.