Contact Information: CONTACT: Investors: Alan Katz VP -- Investor Relations WNS (Holdings) Limited +1 212 599-6960 ext. 241 ir@wnsgs.com Media: Josh Passman CJP Communications +1 212 279-3115 ext. 203 jpassman@cjpcom.com
WNS Renews Multi-Year Contract With SITA
Leading BPO Provider to Enhance Supply Chain Management and Customer Service for Global Specialist in Air Transport Communication and IT Solutions
| Source: WNS (Holdings) Limited
NEW YORK, NY--(Marketwire - January 13, 2009) - WNS (Holdings) Limited (NYSE : WNS ), a leading
provider of global business process outsourcing (BPO) services, today
announced the signing of a five year contract with SITA, the world's
leading specialist in air transport communication and information
technology (IT) solutions.
The new contract is a renewal of WNS' existing six-year agreement with
SITA. WNS will continue to optimize supply chain management and enhance
service levels for SITA, which operates in more than 140 countries.
Dave Bakker, SVP Customer Services and Operations, SITA, said, "This
renewal is an affirmation of our relationship with WNS, who have worked
closely with us to improve the quality of service and reduce our process
costs. With their extensive domain knowledge and experience, WNS also
supports our services development strategy. Under this contract, we will be
looking forward to exploring further opportunities for collaboration and
cost reduction."
"SITA is recognized for its customer-centric delivery model, tailoring IT
and communication solutions to meet our clients' business goals. Performing
as an extension of our enterprise, WNS consistently provides deep industry
expertise within a flexible service model. This is critical given the
range of services we provide to air transport, government and global
distribution systems companies," Bakker added. "Given their track record,
we are pleased to renew our partnership agreement with WNS."
"During the past six years, WNS has worked closely with SITA to automate
and transform its operations," said Ambreesh Mahajan, CEO, Travel and
Leisure Services at WNS. "This collaboration has resulted in higher
service levels at SITA overall and a more agile product delivery system. We
remain dedicated to fostering SITA's success and look forward to expanding
our partnership."
About WNS
WNS is a leading global business process outsourcing company. Deep industry
and business process knowledge, a partnership approach, comprehensive
service offering and a proven track record enable WNS to deliver business
value to some of the leading companies in the world. WNS is passionate
about building a market-leading company valued by our clients, employees,
business partners, investors and communities. For more information, visit
www.wnsgs.com.
About SITA
SITA is the world's leading specialist in air transport communication and
IT solutions. SITA delivers and manages business solutions for airline,
airport, GDS, government and other customers over the world's most
extensive communications network, which forms the backbone of the global
air transport industry.
SITA's portfolio includes managed global communications, infrastructure and
outsourcing services, as well as services for airline commercial management
and passenger operations, flight operations, aircraft operations and
air-to-ground communications, airport management and operations, baggage
operations, transportation security and border management, cargo operations
and more. With a customer service team of over 1,500 staff around the
world, SITA invests significantly in achieving best-in-class customer
service, providing integrated local and global support for both its
communication and IT application services.
SITA has two main subsidiaries: OnAir, which is bringing in-flight mobile
communications to the market, and CHAMP Cargosystems, the world's only IT
company dedicated solely to air cargo. SITA also operates two joint
ventures providing services to the air transport community: Aviareto for
aircraft asset management and CertiPath for secure electronic identity
management.
SITA is one of the world's most international companies. Its global reach
is based on local presence, with services for around 600 air transport
industry members and 3,000 customers in over 140 countries. In 2009, the
company celebrates 60 years in business. Set up in 1949 with 11 member
airlines, SITA today employs people of more than 140 nationalities,
speaking over 70 different languages. SITA had consolidated revenues of
over US$1.42 billion (EUR 1.06 billion) in 2007.
For further information go to www.sita.aero.
Safe Harbor Statement under the provisions of the United States Private
Securities Litigation Reform Act of 1995
This news release contains forward-looking statements, as defined in the
safe harbor provisions of the U.S. Private Securities Litigation Reform Act
of 1995. These forward-looking statements include statements relating to
services expected to be delivered by WNS under the new contract and
expected benefits to WNS and SITA under the new contract. These statements
involve a number of risks, uncertainties and other factors that could cause
actual results to differ materially from those that may be projected by
these forward-looking statements. These risks and uncertainties include but
are not limited to technological innovation; telecommunications or
technology disruptions; future regulatory actions and conditions in our
operating areas; our dependence on a limited number of clients in a limited
number of industries; our ability to attract and retain clients; our
ability to expand our business or effectively manage growth; our ability to
hire and retain enough sufficiently trained employees to support our
operations; negative public reaction in the US or the UK to offshore
outsourcing; regulatory, legislative and judicial developments; increasing
competition in the business process outsourcing industry; political or
economic instability in India, Sri Lanka and Jersey; worldwide economic and
business conditions, including a slowdown in the U.S. and Indian economies
and in the sectors in which our clients are based and a slowdown in the BPO
and IT sectors world-wide; our ability to successfully consummate strategic
acquisitions, as well as other risks detailed in our reports filed with the
U.S. Securities and Exchange Commission. These filings are available at
www.sec.gov. We may, from time to time, make additional written and oral
forward-looking statements, including statements contained in our filings
with the Securities and Exchange Commission and our reports to
shareholders. You are cautioned not to place undue reliance on these
forward-looking statements, which reflect management's current analysis of
future events. We undertake no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information, future
events or otherwise.