Contact Information: Contact: Ming Shao Director of Marketing PanTerra Networks, Inc. +1 408.702.2233 http://www.panterranetworks.com
PanTerra Networks Introduces Unified Presence and Mobility
WorldSmart Continues to Change the Way Small and Medium Enterprises Communicate
| Source: PanTerra Networks
SUNNYVALE, CA--(Marketwire - January 28, 2009) - PanTerra Networks (www.panterranetworks.com)
has redefined presence management for the SME and the Enterprise. Imagine a
world where all of your communications vehicles converge upon one Unified
Presence Management™ Platform. PanTerra's Presence Management and
Mobility Services allow you to determine when, where and how you
communicate. Here's how it works: based on your availability it will
deliver your incoming calls, Emails, Instant messages and SMS texts to the
device/interface that you prefer. PanTerra Networks, a leading provider of
on-demand unified communications services for small and mid-sized
businesses, today announced the launch of its Unified Presence and Mobility
feature, further enhancing its WorldSmart Software-as-a-Service (SaaS)
platform.
Unified Presence and Mobility includes three key applications:
MobileCall -- enables users to seamlessly move calls from a WorldSmart
phone to another phone without interrupting the conversation. With
MobileCall, users can make or take a call on their desk phone and
transparently "move" it to their mobile phone without the caller even
noticing. The user can then move the call back to a landline phone when
they arrive at their destination. This feature enables greater productivity
to manage important communications for the mobile workforce and people who
are often on the road.
MobileMessage -- allows users to seamlessly route messages from one
messaging system to another based on their "presence" status. For example,
if someone sends a WorldSmart user an Instant Message (IM) but the user is
not in front of their computer, MobileMessage will automatically route the
IM to the user's cell phone via SMS, or to their BlackBerry via email. And
if the user responds, the reply message is automatically routed back to the
original messaging system (IM in this case). With MobileMessage, users will
always get their messages no matter where they are or how they are sent.
IM/Phone Synchronization -- allows users to automatically update their
presence status whenever they are on their Softphone or any of their IP
phones. The display is visible to all online users added to the IM
messenger buddy list and other online users in the same account.
"Our customers look at unified communications to provide access to voice
and data applications anywhere, anytime and with any device," said Arthur
Chang, CEO at PanTerra Networks. "We provide all the elements, from
communications to collaboration to call center, now from mobility to
presence, which enables customers to maximize their productivity and return
on investment and extend business critical applications to their mobile
phone and beyond."
The new unified presence and mobility feature significantly increases
business productivity and enhanced collaboration. Real-time voice
communications will be more transparent with MobileCall. Rich presence
status conveys important information about an individual's ability to
communicate. With a few clicks, messages are routed to the appropriate
device or devices.
"The best thing about PanTerra is that we don't pay extra for new features.
We benefit automatically whenever the software is upgraded," said Hensley
Cook, Director of Information Technology at Business Services Unlimited,
Inc., a Jackson Hewitt Franchisee. "Now our mobile workforce gets better
user experience. With MobileCall, I can start a call with my office phone
and switch to my cell phone without having the other party hang-up or
hold-on, all the way back home and switch to my home phone seamlessly until
I complete the conversation. With MobileMessage, I can receive messages
from any messaging system. WorldSmart has the intelligence to know and
route IM messages to email or cell phone SMS based on my presence status.
Finally, if I am on my desk phone, my IM client will automatically update
my status with 'On The Phone' as well. WorldSmart is a truly unified
communications platform. We are a lot more productive and responsive as a
business."
"This is a critical step forward in the PanTerra Unified Communication
offerings. Integrating Mobility into unified communications is now
emerging," said Randy Ownbey, General Manager at Rosario Wireless.
"Together, we are now able to offer our customers more value added services
and help drive down the overall costs of business mobile communications.
Our unified communications message is stronger and more compelling. We are
looking forward to working closely with PanTerra to lead this new market."
About PanTerra Networks
PanTerra Networks is a leading provider of on-demand unified communications
Software-as-a-Service (SaaS) solutions for small and medium sized
businesses. The Company's WorkSuites provide a complete set of
communication, collaboration, call center and messaging services including
unlimited voice, web meeting and conference, secure instant messaging,
multimedia conferencing, remote desktop sharing and ACD/call center
services delivered in a single easy to provision and easy to use and
administer interface. WorkSuites have the ability to tightly integrate with
other business applications like Salesforce automation, which makes it an
ideal productivity tool. PanTerra's WorkSuite on-demand services keep
capital investment low and align operating expense to business value.
WorkSuites are co-branded and re-sold exclusively through service
providers, distributors and resellers. The Company is headquartered in
Sunnyvale, California. For more information, visit
http://www.panterranetworks.com or call +1 408.702.2200.