Substantial Business-Driving Performance Gains Through Effective ERM

Organizations Are Increasing Both the Amount and Scope of Budgetary Investments in Enterprise Risk Management Solutions and Services


BOSTON, MA--(Marketwire - March 11, 2009) - In the newly released benchmark study, "Enterprise Risk Management: The Art of Avoiding Unpleasant Surprises," Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), found that Best-in-Class companies realized a 21% increase in management's ability to access the company's current risk status through an emphasis on and investments in operational efficiency, goal-oriented accountability, and the development of a risk-aware organizational culture that continually advances targeted corporate goals throughout the continuum of the ERM program; an average increase more than 9.5 times greater than all other companies. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/summary/report/benchmark/5722-RA-enterprise-risk-management.asp.

There are two fundamental purposes behind the report. First, to identify the strategies, high-level tactics, internal capabilities and frameworks, technologies, and services top performing companies are employing to realize substantial business benefits from their ERM programs. Secondly, to provide a roadmap of actionable analysis and recommendations that both (a) companies planning to develop an ERM program for the first time, and (b) companies seeking to augment and optimize an existing initiative can leverage to improve their performance in assessing and managing risks strategically across the enterprise.

Considered an integral part of their ERM strategies, Best-in-Class companies unite strategically implemented risk prioritization, measurement, and reporting technologies with top-down driven ERM program commitment, characterized by business leaders that actively work towards and advocate a culture of open risk communication, to realize the sustainable operational efficiencies and C-Suite oriented business advancements that flow from a consistent, repeatable, and measurable ERM program. By focusing on developing risk-intelligent management capabilities, the Best-in-Class realized an 11% increase in the accuracy and timeliness of financial forecasting and a 9% increase in both the speed at which business critical issues are able to be made and the elimination of redundant risk management activities and processes; an average increase more than 3.75 times greater than all other organizations.

"Best-in-Class companies understand that the end goal of an ERM program is the embedding of a risk-aware culture into the DNA of the organization, best characterized when risk management is incorporated into every-day business activities such that it is 'something that is consistently being done' rather than 'something else employees have to do,'" said Stephen M. Walker II, Esq., GRC specialist, Aberdeen. "Promoting a work environment that encourages and rewards risk-centric ideas and discussions while facilitating a forum that consistently collects, tweaks, and re-focuses risk strategies, enables organizations to consistently re-prioritize their resources and devote them to the risks that have the largest potential impact on both their core business processes and highest-priority corporate objectives."

A complimentary copy of this report is made available due in part to the following underwriters: Aline and Paisley. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/summary/report/benchmark/5722-RA-enterprise-risk-management.asp.

For additional access to complimentary Information Technology Research, please visit http://research.aberdeen.com/index.php/-information-technology.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen™ for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.

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Contact Information: Media Contact: Stephen Walker Aberdeen Harte-Hanks (617) 854-5349 Stephen.walker@aberdeen.com