BOSTON, MA--(Marketwire - September 8, 2009) - In today's business environment, unplanned
network and application downtime can cripple your organization. The latest
research from
Aberdeen Group, a
Harte-Hanks Company (
NYSE:
HHS), demonstrates how top organizations
identify and resolve these issues before their employees and customers are
affected. In the report "
Benchmarking Network and Application
Visibility: Reduce Downtime to Keep the Enterprise Running" survey
participants from over 150 organizations were asked how they approached
their network and application strategies.
At a time when the network has truly become the lifeblood of the company,
businesses depend on their ability to access key applications and to
communicate both internally and externally. By implementing the correct
technologies and effectively managing the people and processes involved
both for key applications and network resources, companies can dodge the
impending fear that they will incur paralyzing delays or stoppages to their
revenue-producing and customer-facing processes.
"Companies must protect their brand, their information technology support
processes, and their employee productivity to maximize performance," said
Jeffrey DeBarros, senior research analyst, Aberdeen. "By taking steps to
continouously improve network and application visibility, companies can
focus on improving how data is utilized to prevent, identify and resolve
performance problems within a company's network or applications
infrastructure. By doing so, these organizations can obtain real business
value rather than simply achieving an artificial standard of technical
excellence."
This research will provide specific and directional guidance for companies
that seek visibility into their network and application delivery
environments. By seeing how these companies have either succeeded or failed
in their primary application-related business goals, this report will align
specific strategies, internal capabilities, and external technologies with
business results demonstrating the true value of the enterprise network to
company initiatives.
A complimentary copy of this report is made available due in part by the
following underwriters: Extrahop and Riverbed. To obtain a complimentary
copy of the report, visit:
http://www.aberdeen.com/link/sponsor.asp?cid=5989.
Visit
Research.Aberdeen.com for
additional access to complimentary
Information Technology Research.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers
demonstrable results. Having queried more than 30,000 companies in the
past two years, Aberdeen is positioned to educate users to action: driving
market awareness, creating demand, enabling sales, and delivering
meaningful return-on-investment analysis. As the trusted advisor to the
global technology markets, corporations turn to Aberdeen for insights that
drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen or call (617) 854-5200, or to
learn more about
Harte-Hanks,
call (800) 456-9748.
© 2009 Aberdeen Group, Inc., a Harte-Hanks Company
451 D Street, Suite 710
Boston, Massachusetts 02210-1928
Telephone: (617) 854-5200
Fax: (617) 723-7897
www.aberdeen.com
Contact Information: Media Contact:
Jeffrey DeBarros
Aberdeen Harte-Hanks
(617) 854-5368
Jeffrey.debarros@aberdeen.com