On-Time and Under Budget

Maximize Profits With Efficient Warehouse Management

BOSTON, MA--(Marketwire - January 7, 2010) - Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), announced the release of its latest warehousing study, "On-Time and Under Budget: Maximizing Profits with Efficient Warehouse Management." This report looks at the ways that companies help profitability by improving efficiency and avoiding errors in their order fulfillment operations.

"At a time when credit is tight and capital expenditures are under heavy scrutiny, the costs associated with achieving high quality in order fulfillment cannot be ignored," said Nari Viswanathan, vice president and principal analyst, Aberdeen Group. In this study, top performers were distinguished from their peers based on three performance measures: order pick accuracy, inventory accuracy, and performance against established budget. This approach goes beyond standard quality measures, and recognizes that the real leaders are those companies that are able to achieve high quality while keeping costs in check.

For a majority of responding companies, the need to reduce operating expenses is a top driver for their focus on warehouse management. But what can be done in the warehouse or distribution center to help reign in costs and maintain the organization's profits? "For most companies, improvement efforts start with a focus on efficiencies in the order fulfillment process," said Scott Pezza, research associate, Aberdeen. "Even those who are currently leading the pack when it comes to overall performance are looking to further streamline their operations, and make better use of the resources they have on hand. By becoming more accurate and efficient, they reap many benefits: they can avoid costs related to fixing errors in picking and shipping, they can increase the volumes processed without raising costs, and they can free up resources that can be used to support value-added activities." For an understanding of the specific capabilities leading companies have, and the technologies they use to support their operations, read the full report.

A complimentary copy of this report is made available due in part by the following underwriters: Psion Teklogix and Seegrid Corporation. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?cid=6193.

Visit Research.Aberdeen.com for additional access to complimentary Supply Chain Management Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

© 2010 Aberdeen Group, Inc., a Harte-Hanks Company
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Telephone: (617) 854-5200 
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Contact Information: Media Contacts: Scott Pezza Aberdeen Harte-Hanks (617) 854-5380 scott.pezza@aberdeen.com Nari Viswanathan Aberdeen Harte-Hanks (972) 580-0940 nari.viswanathan@aberdeen.com