Two-Thirds of Executives Say Dashboards Deliver Clear Financial Advantage

EMA Research Report Identifies Improved Operational Efficiency, Increased Revenue as Direct Benefits

NAPLES, FL--(Marketwire - April 29, 2010) -  A new Enterprise Management Associates (EMA) study of IT and business executives shows that a full two-thirds achieve measurable financial results from their dashboard use.

The research, commissioned by ASG Software Solutions, reveals that approximately half of the study's respondents attributed $250,000 in positive dollar contributions from their executive dashboards in the last 12 months. About 29 percent of executives indicated a contribution of more than $500,000.

When asked to indicate all areas where the benefits of executive dashboards apply, respondents ranked improved operational efficiency as the top benefit (66 percent), followed by improved company productivity (65 percent) and improved uptime for critical services (56 percent). Notably, increased revenue directly linked to IT services was specified by 37 percent of respondents as a realized advantage.

According to the report, titled "Executive Dashboards: Optimizing IT Services to Empower Your Business," the key to ensuring that a dashboard generates substantial value lies in how well it is designed. Well-designed executive dashboards assimilate, reconcile, and analyze multiple sources of information according to individual executive's needs.

EMA's study is based on a survey of C-level and vice-president-level dashboard users at companies with between 500 and more than 10,000 employees, primarily in the North American region.

Dennis Drogseth, Vice President, EMA
"To be meaningful, or even at all useful, executive dashboards need to be able to assimilate information effectively from a wide variety of sources. Once this is accomplished, they should bring strong, measurable financial results in terms of both internal efficiencies and external values, such as partner and supply chain effectiveness, brand a customer loyalty, and direct revenue creation from IT services." 

Supporting Resources
White paper: "Executive Dashboards: Optimizing IT Services to Empower Your Business" by EMA

About ASG |
ASG provides a full range of practical software solutions that help IT organizations lower costs, save time, and make proactive decisions that drive business success. Best known for its broad portfolio of best-value, results-driven technologies, ASG partners with 85 percent of the world's largest companies to optimize IT service delivery in both mainframe and distributed environments. Founded in 1986, ASG is a privately held global company based in Naples, Fla., with more than 70 offices worldwide.

Contact Information:

Shelly Lucas
ASG Software Solutions

Kristen Dattoli-Orfanos
Lois, Paul and Partners