Survey Shows U.S. Counties Continue to Improve Services Despite Tough Economy

SACRAMENTO, CA--(Marketwire - July 13, 2010) -  e.Republic's Center for Digital Government (Center) Digital Communities program is again focusing national attention on the best examples of how information and communication technology (ICT) are used to support and provide public service through its annual Digital Counties Survey. The Center found that America's counties are continuing to meet the challenge of providing effective and affordable government as evidenced by their accomplishments and future plans for public safety, social and health services, natural resource management, economic development and administrative efficiencies. The annual survey by the Center and the National Association of Counties (NACo) identifies best practices and recognizes those counties that provide exemplary electronic service to their public.

Digital Communities Director, Todd Sander, said, "The survey data we collected shows that counties of all sizes are rising to meet the current economic challenge. They are finding impressive new ways to use ICT to deliver affordable public service at the very time many people expect and need more from their government. Congratulations to all the winners!"

First-place winners in each of the four population categories are:

  • Montgomery County, Maryland (500,000 or more population category)
  • Chesterfield County, Virginia (250,000-499,999 population)
  • County of Hanover, Virginia (150,000-249,999 population)
  • Charles County, Maryland (Less than 150,000 population)

View full list of 2010 Digital Counties winners:

"Across America counties continue working to balance their local priorities with new responsibilities passed to them from the federal and state governments," said NACo Executive Director Larry E. Naake. "The Digital Counties Survey identifies the very best examples of how counties are aligning technology to support strategic priorities and create crucial operational and administrative efficiencies." 

This year's survey was underwritten by Hyland Software, developers of OnBase, Quest Software, Inc. Public Sector, CDW-G, Insight Public Sector, Symantec and Sprint.

The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government. The Center is a division of eRepublic, Inc., a national publishing, event and research company focused on information technology in the public sector.

The National Association of Counties (NACo) is a full-service organization that provides legislative, research, technical, and public affairs assistance to county governments. Created in 1935, NACo continues to ensure that the nation's 3,068 counties are heard and understood in the White House and Congress.