Cal State Auto Group Selects Mitchell as Key Provider of Physical Damage Solutions

Agreement Expands Mitchell's Technology Solution Footprint With Addition of WorkCenter(TM) Total Loss

SAN DIEGO, CA--(Marketwire - March 10, 2011) - Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that California State Auto Group, a major provider of AAA-branded insurance in 23 states and the District of Columbia, has selected Mitchell as its long term provider of appraisal and total loss valuation solutions. As a key term of this agreement, the California State Auto Group will implement Mitchell WorkCenter™ Total Loss. WorkCenter Total Loss was developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates.

Joe Tonkovich, manager of claims consulting for the California State Auto Group, said, "Mitchell has been our long-term provider of appraisal solutions and we're excited to now implement Mitchell's total loss solution. After an extensive evaluation, we selected WorkCenter Total Loss because we found that the solution provides accurate, transparent, market-driven vehicle values that consumers trust and readily accept."

"Premier insurers like the Cal State Auto Group continue to look to Mitchell to empower them with leading-edge solutions like WorkCenter Total Loss," said Marc Brungger, Executive Vice President, Mitchell International. "We have seen significant increase in market adoption for our total loss solution as insurers consistently validate the need for more consumer-friendly valuations."

Please go to to learn more about WorkCenter Total Loss and Mitchell's physical damage claims solutions.

About the California State Auto Group
The California State Auto Group offers automobile, homeowners and other personal lines of insurance to AAA members through partnerships with AAA clubs. It is the 15th largest personal lines insurance company in the United States and is rated A+ by A.M. Best.

About Mitchell International, Inc.
Mitchell International ( is a leading provider of information and workflow solutions to the Property & Casualty claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.