Tone Software Presents VoIP QoS Session at IAUG Global Conference to Help Companies Address Convergence Challenges

Session Takes Guesswork Out of Supporting VoIP; Tone Also Showcases ReliaTel VoIP QoS Management Solution at Booth #716

ANAHEIM, CA--(Marketwire - May 18, 2011) - Tone Software Corporation, a global provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, will be on hand at the upcoming IAUG Global Conference. Held from May 22-26 at Caesars Palace in Las Vegas, the IAUG Global Conference is one of the world's largest international gatherings for communications technology professionals.

Supporting a converged voice and data environment and working with VoIP quality metrics can be a daunting task. Understanding which metrics to collect and analyze, their interdependencies, and how they manifest into user experience is key to successfully delivering VoIP quality and converged voice services. To that end, in a session titled, "The Language of VoIP QoS - Demystified," Tone's director of strategic technology advancement, Amit Kapoor, will help take the guesswork and unknowns out of supporting VoIP. Taking place on Thursday, May 26th at 9:45am, the session focuses on the terminology, impact, and utilization of QoS metrics to successfully support a VoIP environment.

"The IAUG Avaya Users conference is an excellent venue for Tone to connect with the Avaya user community, as well as other Avaya DevConnect Partners and Avaya Business Partners," noted Kapoor. "Direct interaction with users provides insight into the technologies currently being deployed, how those technologies are integrating with existing voice and network environments, and what challenges Avaya users are tackling as they advance their communications initiatives and offer new voice services to their organizations and clients."

The IAUG Global event provides a valuable opportunity for both managed service providers and enterprises responsible for delivering VoIP QoS and voice service levels in Avaya voice environments to meet Avaya DevConnect Partners such as Tone Software, and explore solutions to address their convergence challenges.

Tone's ReliaTel VoIP QoS and Converged network management technology is used in many Avaya-centric environments to manage Avaya VoIP QoS through direct analysis of Avaya RTCP data, as well as managing the entire underlying physical communications infrastructure. ReliaTel is platform-agnostic and fully supports the full gamut of Nortel communications technologies, as well as many other IT technologies, to provide comprehensive management of the entire communications ecosystem in a unified solution -- regardless of the technology mix.

Tone Software will be providing live ReliaTel demonstrations in booth #716 on the IAUG show floor. To learn more, please visit

About Tone Software Corporation
Tone Software Corporation is a global provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures. Tone's ReliaTel solutions provide managed service providers, value added resellers (VARs) and enterprises with a unified approach for managing and monitoring their entire converged voice communications infrastructure, supporting the industry's leading devices, networks and environments from multiple vendors on multiple platforms. By unifying multi-vendor VoIP QoS and converged network management and monitoring in one solution, Tone Software eliminates the need for expensive, equipment-specific management hardware, software tools or vendor-specific monitoring services. ReliaTel provides the ideal platform for managed service providers, VARs and enterprises who today must not only cost effectively manage their voice communications and infrastructure to assure service levels, but who also require a comprehensive management platform that fully supports their evolution to future communications technologies and innovations. For more information, go to

Contact Information:

Media Contact:
Dena Jacobson
Lages & Associates
(949) 453-8080