CAA North & East Ontario Responds to Air Canada's Announcement

OTTAWA, ONTARIO--(Marketwire - June 14, 2011) - CAA North & East Ontario (CAANEO) is committed to ensuring peace of mind for all travelers who rely on our services. In the wake of the announcement by Air Canada regarding labour contract negotiations, CAANEO Travel Agents are available to assist our Members and other travelers who have booked flights directly with Air Canada.

CAANEO Members, who booked flights through the Club's Travel Agency Services and may be affected by the current Air Canada labour situation, are being contacted and offered assistance and advice. This proactive approach, adopted by our Travel Stores and Call Centre in response to the recent announcement regarding the labour dispute at Air Canada, represents the excellent customer service that has defined CAA North & East Ontario for more than 100 years.

"This incident serves as yet another example of how CAA North & East Ontario's Travel Professionals are dedicated to not only meeting, but exceeding the needs and expectations of our Members, "said Christina Hlusko, Vice President of Travel Services Operations for CAANEO. "When you travel with CAA, we are truly with you all the way."

CAANEO operates a full-service travel agency that is registered with The Travel Industry Council of Ontario (TICO). More information about TICO can be found at www.tico.ca.

CAANEO invites to those travelers who booked directly with Air Canada to speak with one of our Travel Professionals for advice and advance check-in assistance or for future booking arrangements. For more information, find us at www.caaneo.ca/locations.

For more than 100 years, the Canadian Automobile Association has provided Travel & Emergency Road Services, Insurance and Advocacy for its Members. CAA North & East Ontario continues to be the leading membership organization by recognizing and promoting its heritage and integrity in the community, while maximizing Members' value.