VIDEO from Ally Bank and Synaptic Digital: Ally Bank Highlights the Benefits of Direct Banking

From 24/7 live customer service, to low and no-fee products and services, Ally Bank offers convenience and a no-nonsense approach to banking, without branches

New York, New York, UNITED STATES

MIDVALE, UTAH, Nov. 28, 2011 (GLOBE NEWSWIRE) -- A direct bank, like Ally Bank, is a full-service bank that offers all of the products, services and convenience customers may be looking for, without physical branches. And, according to financial information management company Fiserv 72.5-million U.S. households choose to do their banking online.

See video from Ally Bank at:

"Direct banks have lower cost structures because we don’t have to maintain brick-and-mortar branch offices and are able to pass savings on to customers in a variety of ways," said Diane Morais, deposit innovation executive of Ally Bank. "These savings include low and no-fee products and services, reimbursement of ATM fees nationwide and our easy-to-use debit rewards program Ally Perks."


Ally Bank customers have easy access to their money. Ally Bank does not charge customers ATM fees and they can use any of the more than 450,000 ATMs available in the U.S. and Ally Bank reimburses all ATM fees charged by other banks nationwide.


Although there are no branches, customers can deposit their money in Ally Bank a variety of ways:

  • Through eCheck Deposit; a free service that allows customers to deposit checks remotely to their Ally Bank accounts by scanning and transmitting a check image online using an internet connection, computer and scanner
  • Transfer funds from other financial institutions
  • Wire transfers
  • Prepaid envelopes to mail a check

Customer service

Ally Bank offers 24/7 live customer service by phone or online chat. The Bank’s customer interaction, customer-friendly products, features and services resonate--its customer satisfaction score is currently more than 90 percent.

About Ally Bank

Ally Bank is a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live customer service. A subsidiary of Ally Financial Inc., the bank offers online savings, interest checking, money market accounts, certificates of deposit with terms ranging from three months to five years and IRA Plans and products. Follow us on Twitter @allybank or at Member FDIC. For more information, visit the Ally media site at


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