Building the Will to Quality Care

Compass Clinical Consulting's "Profiles in Healthcare Leadership" Features Maureen Bisognano, CEO, The Institute for Healthcare Improvement (IHI)

CINCINNATI, OH--(Marketwire - Jan 31, 2012) - Compass Clinical Consulting's latest Profile in Healthcare Leadership features Maureen Bisognano, President and CEO of The Institute for Healthcare Improvement (IHI). Ms. Bisognano was named one of "The Top 25 Women in Healthcare for 2011" by Modern Healthcare Magazine, is a prominent authority on improving healthcare systems and advises healthcare leaders around the world. She is also a frequent speaker at major healthcare conferences on quality improvement and is an Instructor of Medicine at Harvard Medical School.


The U.S. healthcare system costs substantially more money than other countries. Yet quality and safety problems persist at unacceptable rates. One way to reverse this trend is by...


In "Building the Will to Quality Care," Maureen Bisognano shares practical and aspirational concepts about Board leadership and engagement to help drive a healthcare organization's progress to dramatically improve quality care and outcomes. Ms. Bisognano reveals unique ways healthcare leaders can radically improve, even revolutionize the current healthcare delivery system by:

  • Getting the Board on board -- great things happen when the Board gets intimately involved in the quality care of patients
  • Discovering the patient journey -- the complexity, processes, problems and opportunities
  • Having the courage to talk about the human impact of mistakes and complications
  • Understanding how values-based decision-making is the foundation of quality
  • Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.

"Changing and improving healthcare all starts with will -- the will to seek out and act on new ideas; the will to be values-based decision-makers; the will to close the knowledge gap between the front office and the front line; the will for exquisite, flawless execution; the will to discover the patient's journey. The will to quality care." -- Maureen Bisognano, CEO, The Institute for Healthcare Improvement

"Ms. Bisognano's insights are not platitudes for consideration but practical advice for hospital and health system executives who are committed to ongoing improvements in care delivery and the open communication and transparency necessary to align the organization behind change," said Cary Gutbezahl, MD, CEO of Compass Clinical Consulting.

DOWNLOAD your copy of "Building a Will to Quality Care," PROFILES IN HEALTHCARE LEADERSHIP.


A Fine Choice: Profile in Healthcare Leadership - Features Peter S. Fine, FACHE, President and CEO of Banner Health.

Profiles in Healthcare Leadership: An Interview with Jim Anderson - Features Jim Anderson, retired CEO of Cincinnati Children's Hospital Medical Center


Compass Clinical Consulting's Profiles in Healthcare Leadership are the result of interviews with transformational leaders in today's healthcare industry -- men and women who have demonstrated courage, ingenuity and the hard work needed to create dramatic, measurable and sustainable improvements in their hospitals. They challenge assumptions, see things differently and enable remarkable breakthroughs. These leaders freely convey insights that we all can use to improve the way we deliver healthcare, and in the process, give us new ideas on how to make better American hospitals.


Compass Clinical Consulting helps hospitals reduce the cost of providing safe, quality patient care. Founded in 1979 and based in Cincinnati, OH, Compass has helped hundreds of hospitals and health systems prepare for accreditation, optimize labor cost management, improve patient throughput and physician relations. Compass also places interim healthcare executives.

Contact Information:

Steve Kayser
PR & Media Relations
Tel. 513-241-0142