LONDON, Sept. 11, 2012 (GLOBE NEWSWIRE) -- GovDelivery announced today that since opening its United Kingdom office in 2009, GovDelivery UK government clients have accumulated over 1 million subscribers receiving digital updates with GovDelivery Digital Communication Management (DCM). Southampton City Council officially registered the millionth subscriber as part of the organisation's program leveraging GovDelivery DCM to maximise direct connections with residents across multiple service areas.
GovDelivery DCM is used by over 550 government organisations to reach more people, automate communications, save money and improve program results. Government entities achieve these objectives by using the platform to encourage residents to sign up for and receive updates on specific topics, from road closures to health and safety news and local authority service updates through email, SMS/text messaging, and other digital channels such as social media and SMS. Furthermore, as a G-Cloud provider, it's now even easier for UK government organisations to obtain GovDelivery.
For government organisations, communicating vital information to large groups of residents and stakeholders with digital communication channels provides the best foundation for achieving mission critical results. To that end, digital communications have been proven to provide excellent results for government organisations tasked with realising and measuring benefits from channel shift, while also maintaining high customer satisfaction.
"West Sussex County Council implemented GovDelivery Digital Communication Management in November 2011, and in less than one year, we've been able to increase our outreach to more than 15,000 residents and stakeholders throughout the county. Our most popular subscription topics include our county council newsletter, our tastemail newsletter, school closure updates and latest job alerts," said Matthew Steel, Digital & Print Services Manager, West Sussex County Council. "Recent floods in the area proved that reaching residents directly has critical value. West Sussex County Council was able to send out email alerts updating residents on severe weather in the area along with tips and flood advice from fire fighters and other government emergency personnel to keep our residents safe and informed."
With Parliament as an anchor client in the UK market, GovDelivery opened its UK office in 2009 to solidify its efforts to support and better serve the UK and European markets. GovDelivery now serves more than 50 Local Authority and Central Government entities, including the Health and Safety Executive, which has the largest following of over 150,000 subscribers.
"We are very proud to now be serving over 1 million UK subscribers, and we're honoured to partner with our clients to achieve the mission-critical task of reaching more citizens, more effectively than ever before," said Dave Worsell, Director, Government Solutions, GovDelivery UK. "We view this milestone as a testament to the high value GovDelivery's solutions provide in driving successful citizen outreach and digital engagement with government, as well as increasing channel shift savings while meeting resource constraints. We are committed to continuing to serve the UK and international public sector with proven solutions that scale and deliver the most value to government organizations of all sizes."
"As a Central Government agency that's responsible for ensuring that medicines and medical devices work and are acceptably safe, reaching medical professionals to communicate medical device or drug alerts and recalls is critical to the safety of the UK population," said Rachel Bosworth, MHRA Director of Communications. "With GovDelivery, we've been able to directly connect with nearly 50,000 stakeholders easily and quickly, and we can track that nearly 80 percent of those subscribers are taking an action on the messages they receive. This kind of measurable value in the public sector is huge."
For more information on GovDelivery UK solutions, visit www.govdelivery.co.uk.
About GovDelivery
GovDelivery, the leading provider of government-to-citizen communication solutions, helps government transform their communications by maximising direct connections with the public while reducing communications cost. More than 550 government organizations worldwide, including more than half of major U.S. federal agencies, as well as state, county, and city governments in the U.S., and dozens of local authorities and central government agencies in the United Kingdom, use GovDelivery to optimize their effectiveness, efficiency, and engagement in communications with the public. GovDelivery is an ICG (Nasdaq:ICGE) company. For more information, visit http://www.govdelivery.com.
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