Tone Launches Free Microsoft Lync Monitoring Tool to Manage QoS

Free ReliaTel Download Monitors and Manages Voice Quality of Microsoft Lync UC Services

ANAHEIM, CA--(Marketwire - Oct 9, 2012) - Tone Software Corporation, a leading provider of comprehensive voice quality and network monitoring and management software for converged telecommunications and IT infrastructures, today announced the immediate availability of its free ReliaTel® Lync Monitoring Tool, an easily accessible solution to manage the quality of critical services within the Lync UC environment.

The announcement comes on the heels of the release of a new version of Tone's ReliaTel® VoIP and Unified Communications (UC) Service Assurance solution, 4.1, which now offers proactive monitoring and management for Microsoft® Lync® UC environments. With the adoption of Microsoft® Lync® growing, many organizations are finding they require better visibility into the voice quality of their Lync UC services, which is often impacted by the additional load on the existing IP network and the additional strain on each Lync users' desktop resources.

Tone designed the ReliaTel Free Lync Monitoring Tool specifically to provide these organizations with an easily downloadable, quick to configure solution that gives immediate and critical visibility into the quality of their Lync voice services, including QoS alarming, notification, and dynamic QoS management dashboards -- all at no cost to the user.

"At the core of today's Microsoft Lync UC adoption wave is the convenience of deploying advanced UC capabilities within your existing Windows infrastructure, and rapidly realizing all the collaboration and productivity benefits UC has to offer," noted Amit Kapoor, director of strategic technology for Tone. "The free ReliaTel Lync Monitoring Tool builds on that premise to provide Lync users with a quick and easy methodology to monitor and manage critical QoS across their Lync UC environment," he further stated.

Users simply visit Tone's ReliaTel Lync Monitoring download page to register and download the free ReliaTel Lync Monitoring Tool. A confirmation email is then sent to the user with credentials to access the ReliaTel Lync Monitoring portal, where they can immediately configure their Lync alarming, notification and dashboard preferences, based on their specific environment. Once configured, the ReliaTel Lync Monitoring Tool provides users with a full view of Lync quality issues based on true user experience and actual call quality statistics, as well as dynamic QoS dashboards to help pinpoint the root cause of developing and historical Lync quality problems.

"Companies looking to maximize ROI on their Microsoft Lync UC deployments will need to take a close look at the quality and service levels of their Lync environment," continued Kapoor. "User services must be monitored and managed to ensure quality, reliability and availability. Our free download is a first step into quickly achieving visibility over your Lync quality and service levels, with the option to expand management across your entire VoIP and UC environment with the full ReliaTel solution for Avaya, Nortel, Cisco, and virtually any technology mix."

The ReliaTel Free Lync Monitoring Tool can be downloaded at:

For more information, go to or follow Tone on Facebook or Twitter.

About Tone Software
Tone Software Corporation is a global provider of comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures. Tone's ReliaTel solutions provide managed service providers, value added resellers (VARs) and enterprises with a unified approach for managing and monitoring their entire voice communications infrastructure, supporting the industry's leading devices, networks and environments from multiple vendors on multiple platforms. By unifying multi-vendor VoIP QoS and converged network management in one solution, ReliaTel provides the ideal platform for organizations that must cost effectively manage the quality, capacity and service levels of the critical communications systems that drive their business. For more information, go to or follow Tone on Facebook or Twitter.

Contact Information:

Media Contact:
Dena Jacobson
Lages & Associates
(949) 453-8080