CUSTOMER SUCCESS: Wilbur-Ellis Improves Business Performance With BMC FootPrints

BMC Solution Leads to Better Decision-Making and Improved Time Management


SAN FRANCISCO, Oct. 25, 2012 (GLOBE NEWSWIRE) -- A leading global marketer and distributor of agricultural products, Wilbur-Ellis, wrestled with cumbersome IT management processes that hurt employee productivity and business performance. Specifically, the company needed a new solution to manage its IT assets and verify they were running authorized software.

The company selected the BMC FootPrints solution from BMC Software (Nasdaq:BMC) to achieve this goal.

"The financial management capability in FootPrints makes reconciling the locations of our devices much easier, and the depreciation function helps us align costs with budgets in each of our locations," said Rick Cahoon, director of enterprise support at Wilbur-Ellis.

The Challenge

Wilbur-Ellis needed to manage multiple back office solutions from different vendors with a single, unified solution that would provide a 360-degree view of assets, while automating tasks to improve efficiency.

The Solution

The company implemented the BMC FootPrints solution with a comprehensive financial asset management component to coordinate and harmonize disparate software solutions across multiple business functions. It offered automated procedures such as software upgrades, tracking and retirement, and included a financial component to enhance decision-making.

Benefits

Wilbur-Ellis experienced a number of benefits including:

  • Improved decision making and cost-savings through integrated asset management
  • Better time management and higher IT staff efficiency resulting from automation
  • Improved asset tracking and monitoring to protect the company from license-related legal issues

For more information about Wilbur-Ellis' implementation and the BMC FootPrints solution, please:

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Business Runs on IT. IT Runs on BMC Software.

Business runs better when IT runs at its best. That's why more than 50,000 IT organizations from the Global 100 to small and mid-market businesses in over 120 countries rely on BMC Software (Nasdaq:BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry¹s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk and achieve business objectives. For the four fiscal quarters ended June 30, 2012, BMC revenue was approximately $2.2 billion.

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