National Research Corporation passes successful voluntary audit for managing confidential healthcare surveys, analytics, and outreach systems

Lincoln, Nebraska, UNITED STATES

LINCOLN, Neb., Sept. 12, 2013 (GLOBE NEWSWIRE) -- National Research Corporation is proud to announce its successful completion and passing of the Service Organization Control (SOC) 2sm examination. The exam and report are designed to meet the needs of existing or potential customers who need assurance about the effectiveness of controls at a service organization that are relevant to security, availability, processing integrity, confidentiality, and privacy.

National Research completed this voluntary audit in June as part of its commitment to providing the highest quality of products and solutions for clients across the healthcare continuum.

"We are pleased that our SOC 2sm report has shown that we have the appropriate controls in place to mitigate risks related across the board from security to confidentiality," said Rochelle Delley, Chief Security Officer at National Research. "We want to make sure our clients are completely confident with the security behind the information and resources we provide them, and this audit does exactly that.

National Research accomplished the following criteria through the audit. The criteria have been developed by the American Institute of CPAs (AICPA).

•    Security. The system is protected against unauthorized access (both physical and logical).
•    Availability. The system is available for operation and use as committed or agreed.
•    Processing integrity. System processing is complete, accurate, timely, and authorized.
•    Confidentiality. Information designated as confidential is protected as committed or agreed.
•    Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity's privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.  

A SOC 2sm report is available only for National Research clients by request. Please contact for additional information.

About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA|NRCIB) has been at the forefront of patient-centered care. Today, the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to, or visit


Contact Data