Panasonic Transitions Majority of Spare Parts Supply Business to Encompass

LAWRENCEVILLE, Ga., March 18, 2014 (GLOBE NEWSWIRE) -- Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced that Panasonic has transferred close to 1,000 parts and accessories accounts to Encompass for parts supply.

In December, Panasonic Consumer Electronics Company appointed Encompass to serve as a master distributor of both warranty and non-warranty spare parts and accessories for its comprehensive consumer electronics line. Panasonic has notified the bulk of its parts account holders that effective April 1, 2014, they should begin ordering parts through Encompass instead of Panasonic direct.

These accounts will remain open with Panasonic through May 1, 2014, to allow for any backorders to be processed. After May 1, any remaining backorders will be cancelled and must be reordered through Encompass.

"Encompass is pleased to have the opportunity to provide further support to Panasonic and their aftermarket service customers," said Robert Coolidge, Encompass president & CEO. "Our core competency and singular focus is on the spare parts supply chain. By assisting Panasonic with their parts program, they can stay better focused on product innovation, which is their expertise."

Brad Moszkiewicz, Panasonic Director of Service Delivery, said Panasonic is changing its parts distribution policies to streamline operations and improve customer satisfaction.

"Encompass has proven to be a strong partner fully capable of providing the same high level of support our service partners have come to expect," said Moszkiewicz. "We are confident they will enhance and strengthen the Panasonic parts supply chain."

About Encompass Supply Chain Solutions, Inc.

Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.

Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit and follow us on Facebook.


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