ShotSpotter FlexGunfire Detection Technology Enhances Public Safety Response in Boston, Miami, Milwaukee, Wilmington and Puerto Rico

Newark, California, UNITED STATES

NEWARK, Calif., May 22, 2014 (GLOBE NEWSWIRE) -- SST, Inc., the maker of ShotSpotter Flex and the global leader in gunfire detection, location, alerting and analysis, today announced that its client base grew and coverage area increased by 20% in the first four months of 2014.To date in 2014, the company added ShotSpotter coverage in five new metro areas and expanded existing deployments of ShotSpotter in several other cities. A total of 45 square miles were added, representing an increase in total ShotSpotter active coverage from 222 square miles to 267 square miles in the U.S.

New Cities Adopt ShotSpotter

New cities that have just recently contracted to deploy ShotSpotter include Worcester, MA; Miami, FL; South Bend, IN; Wilmington, DE and Bayamon and Trujillo Alto in Puerto Rico. In addition, the communities of Cambridge, Chelsea, Everett, Revere and Somerville in the greater Boston area will be implementing ShotSpotter as part of a pan-regional effort.  These deployment areas total 32.4 new square miles of ShotSpotter coverage.

Worcester, MA has the distinction of being the 50th customer now using the new ShotSpotter Flex service. The city is deploying six square miles in order to provide enhanced public safety to its 200,000 resident population. This new deployment was made possible by a combination of mitigation money the city received from CSX and matching funds from the city's public safety budget. 

"This is a great example of public and private sectors partnering to step up and amplify police efforts to reduce gun violence in the city," stated Worcester Chief of Police Gary J. Gemme. "The safety of our community and the well-being of our citizens continue to be our top priorities."

Three existing ShotSpotter-deployed cities expanded their ShotSpotter coverage areas including Boston, MA; Milwaukee, WI and Wilmington, NC.  These expansions total 12.4 new square miles and demonstrate the continued success these cities are realizing in their gun violence abatement efforts.

"When law enforcement officials and city leaders work together with their communities to develop a comprehensive approach to attacking gun crime, they are doing their utmost to ensure that their fellow citizens enjoy the basic human right of personal security and quality of life," said Ralph A. Clark, president and chief executive officer of SST, Inc. "We are proud to partner with them in this effort."  

ShotSpotter as a Service

SST offers ShotSpotter Flex as an affordable annual subscription service that is a hosted, cloud-based solution. With the subscription service, city agencies no longer have to fund the purchase of expensive capital equipment or maintain the equipment after installation.  

Included in ShotSpotter Flex is SST's Reviewed Alerts Service, which provides immediate review and qualification of all gunfire incidents by ShotSpotter-staffed and trained gunshot acoustic experts.

Among the key benefits delivered by ShotSpotter Flex are:

  • Instant, Accurate Situational Awareness – Precise gunfire incident information enables informed decisions for faster emergency responsewhile also improving situational intelligence and increasing first responder safety.
  • Enhanced Forensics Analysis & Crime Analysis –Detailed forensic data and intelligence improves the investigative process leading to more thorough investigations and enhanced prosecutions for gun-related crime.
  • Incident Expert Qualification – A highly trained team of gunfire acoustic experts at the SST Operations Center review and qualify all incidents immediately and pass valuable, actionable gunfire incident data to 9-1-1 dispatch centers and mobile police units enabling enhanced response.
  • Long-Term Crime Deterrence – Awareness of all gunfire incidents and cumulative data enables proactive crime analysis and strategic deterrence.

About ShotSpotter 

ShotSpotter Flex helps local law enforcement agencies by directing police to the precise location of illegal gunfire incidents enabling first responders to aid victims, collect evidence and quickly apprehend armed, dangerous offenders. The ShotSpotter actionable intelligence can then be used to prevent future crimes by positioning law enforcement when and where crime is likely to occur. With ShotSpotter Flex police now possess a scientific barometer of success since smart policing leads to fewer shootings. 

About SST, Inc.

SST, Inc. is the global leader in gunfire detection and location technology providing the most trusted, scalable and reliable gunfire alert and analysis solutions available today. SST ShotSpotter's inaugural 2013 National Gunfire Index, released last month, revealed that gunshots are both vastly under-estimated and under-reported.  SST's ShotSpotter Flex℠ is the leading gunfire alert and analysis solution for detecting gunshots and providing critical intelligence to give law enforcement agencies the detailed real-time data needed to investigate, analyze and prosecute gun related crimes.  The company's deep domain experience, along with cumulative agency best practice experience, delivers measurable outcomes that contribute to reducing gun violence. SST is a proven solution provider with more than 80 installations across the United States and the world. Privately held, the company possesses multiple patents resulting from nearly two decades of innovation in the area of acoustic gunshot location technology. Information about SST and ShotSpotter can be found at or The full 2013 National Gunfire Index can be downloaded at   You can also follow SST and ShotSpotter solutions on Twitter, Facebook, LinkedIn and YouTube.

Photos accompanying this release are available at:

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