The Governance Institute hosts conference focusing on practical solutions to improve healthcare governance and achieve optimal board performance.

SAN DIEGO, Aug. 11, 2015 (GLOBE NEWSWIRE) -- The Governance Institute, a service of National Research Corporation, is pleased to host its August/September Leadership Conference taking place August 30 – September 2 at The Broadmoor in Colorado Springs, Colorado. Event speakers include leaders, physicians, and faculty members from Harvard University, University of California at San Francisco, American College of Healthcare Executives, and leading consulting firms. Attendees include board chairs, board members, healthcare executives, and physicians. Click here to register for the event.

Featured presentations include understanding future healthcare trends, governance across all facets of care, working with physicians and nurses on operational design, and much more. To see the full list of presentations, click here. There is also a pre-session on August 30 designed to strengthen the leadership skills and knowledge of physicians who are engaged in medical staff, group practice, and performance management activities. Click here to learn more and register for this exclusive session, presented by two of The Governance Institute's physician advisors. Attendees will have the opportunity to attend an opening night reception and networking events as well.

Ryan Donohue, Corporate Director of Program Development at National Research and frequent presenter for The Governance Institute, will open the conference with his keynote topic, "Building Customer Engagement through Innovative Strategies."

"There's still confusion on the role—and power—of the customer's voice in healthcare," Donohue said. "In today's market, the role they play is very similar to that of customers choosing a hotel or buying a car; they read online reviews, engage in social media, and really do their homework. Hospitals and health systems are in the same boat, and if they aren't meeting the appropriate measures for quality healthcare delivery, they will fail. Healthcare executives, board members, and physicians must understand that customers who are positively engaged and trust their providers are much better equipped to receive the best care possible—and that's a win-win for both parties."

The conference agenda is built upon The Governance Institute's 2015 Education Agenda, which includes the following learning objectives: Intentional Governance Across the Continuum; Leadership Accountability During Times of Change; Effective Engagement of Clinicians in Leadership; Transforming Care Delivery through Health IT; and Health System & Provider Evolution.

For more information and to register, visit or contact Alexis LaFleur at or (858) 646-3442.

About The Governance Institute

The Governance Institute provides trusted, independent information and resources to board members, healthcare executives, and physician leaders in support of their efforts to lead and govern their organizations.

The Governance Institute is a membership organization serving not-for-profit hospital and health system boards of directors, executives, and physician leadership. Membership services are provided through research and publications, conferences, and advisory services. In addition to its membership services, The Governance Institute conducts research studies, tracks healthcare industry trends, and showcases governance practices of leading healthcare boards across the country.

For more information about this program or The Governance Institute's services, call (877) 712-8778, write to, or visit

The Governance Institute is a service of National Research Corporation


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