Retail TouchPoints Announces 2016 Store Operations Superstar Awards

Retail TouchPoints Recognizes 10 Winners Of Fifth Annual Store Operations Superstar Awards, Honoring Brands For Successful Inventory Optimization, Customer Engagement, Mobile Strategies And Workforce Management

HASBROUCK HEIGHTS, N.J., Nov. 02, 2016 (GLOBE NEWSWIRE) -- Retail TouchPoints, the industry’s go-to source for customer engagement strategies, today announced the winners of its Store Operations Superstar Awards, recognizing 10 companies leading the way in store operations strategies in 2016.

A photo accompanying this announcement is available at

In the fifth annual Store Operations Superstar Awards, Retail TouchPoints is recognizing companies that have implemented the most innovative, successful store operations strategies. They run the gamut from Tier 1 department store and home electronics companies to smaller specialty retail businesses. This year the winners fall into four categories:

  • Inventory Optimization/Loss Prevention
  • Customer Engagement
  • Mobile Strategies
  • Workforce Management

“Store operations strategies can make or break a retail company today,” said Debbie Hauss, Editor-in-Chief of Retail TouchPoints. “In an exceedingly connected, omnichannel marketplace, store operators must balance immediate on-the-ground needs with multi-channel expectations. We are honored to recognize these high-achieving companies.”

The categories and corresponding winners are as follows:


  • GOLD: lululemon
  • SILVER: DICK’s Sporting Goods
  • BRONZE: The Original Factory Shop


  • GOLD: rue21
  • SILVER: PetSmart
  • BRONZE: Best Buy


  • GOLD: Talbots
  • SILVER: Macy’s
  • BRONZE: U.S. Cellular


  • GOLD: Mt Olympus Theme Water and Theme Park Resort

To learn more about the latest in retail industry store operations strategies, read Retail TouchPoints’ Optimizing The Store Experience To Build The Brand: Exclusive 2016 Survey Report.

About Retail TouchPoints
Retail TouchPoints is an online publishing network for retail executives, with content focused on optimizing the customer experience across all channels. The Retail TouchPoints network is comprised of a weekly newsletter, category-specific blogs, special reports, web seminars, exclusive benchmark research, and a content-rich web site featuring daily news updates and multi-media interviews at The Retail TouchPoints team also interacts with social media communities via Facebook, Twitter and LinkedIn.

The photo is also available at Newscom,, and via AP PhotoExpress.

Retail TouchPoints Announces 2016 Store Operations Superstar Awards

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