NRC Health announces partnership to prevent physician burnout and improve the patient experience


Lincoln, NE, and San Diego, CA, Aug. 14, 2017 (GLOBE NEWSWIRE) -- NRC Health, the leading provider of patient insights and healthcare performance-improvement solutions, today announced an exclusive partnership with Practicing Excellence, the developer of an online skill-building platform designed to improve the clinician experience. The partnership aligns patient insights with physician-designed skill-building tools to overcome costly challenges facing health systems, their teams, and individual clinicians. Together, NRC Health and Practicing Excellence provide an unparalleled solution to combat physician burnout, and offer a path forward in strengthening patient-physician relationships.


“Bringing NRC Health and Practicing Excellence together provides immediate benefit for physicians, the patients they care for, and the organizations they work with,” said Steve Jackson, NRC Health’s president. “Now we can provide an end-to-end solution for physicians, mapping real-time patient feedback to practical learning resources.”


The Clinician Experience Project by Practicing Excellence connects clinicians to practical, evidence-based, colleague-tested tools designed to enhance the delivery of patient care and improve the overall physician experience. More than 15,000 clinicians and 60 organizations across the U.S. make up this national learning community, where clinicians share solutions and get “how to” coaching tools, resulting in improved clinician, team, and patient experience measures.


With this partnership, NRC Health clients gain access to:


  • More than 500 physician-designed video-based tools that promote a healthier clinician experience and improve patient care 
  • Guided learning aligned to key clinician domains, including wellbeing, patient experience, clinician leadership, practice optimization, and quality and safety
  • Access to a community of 15,000+ clinicians focused on knowledge sharing and innovation exchange
  • Advisory support from physicians and change-management resources


“Every clinician wants to have a greater impact on improving care, yet more than 50% are experiencing symptoms of burnout,” said Stephen Beeson, MD, CEO and founder of the Clinician Experience Project. “By equipping our colleagues with practical guidance and the tools they demand, we can improve the clinician experience and deliver better patient outcomes. It’s a powerful combination at a critical time in healthcare.”


To learn more about Practicing Excellence and the Clinician Experience Project, visit


About NRC Health

NRC Health (NASDAQ: NRCIA and NRCIB) has helped healthcare organizations illuminate and improve the moments that matter to patients, residents, physicians, nurses, and staff for 35 years. Our empathetic heritage, proprietary methods, and holistic approach enable our partners to better understand the people they care for and, in turn, design experiences that inspire loyalty and trust.


For more information, call 800-388-4264, write to, or visit


About Practicing Excellence

Founded by nationally recognized physician leaders, Practicing Excellence specializes in helping organizations optimize the clinician experience – a requisite step to improving care. Our organizational solutions, team tools and individual interventions address the root causes of physician burnout, improve clinician wellness and drive results in patient care, team performance, quality and safety.

For more information, visit


A photo accompanying this announcement is available at


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