Apartment Package Locker Company Luxer One Guarantees 99.9% Uptime

After over 1,000 package locker & automated package room installs since 2013, the veteran package management company has announced its 99.9% uptime guarantee.

Sacramento, Oct. 20, 2017 (GLOBE NEWSWIRE) -- Luxer One, the original leader in smart package lockers solutions, has announced a program guaranteeing at least 99.9% uptime for its apartment community customers.

Luxer One has been providing package delivery lockers to multifamily communities since 2013. The systems are designed to allow delivery carriers – such as FedEx, UPS, USPS, and all others – to deliver residents’ packages directly to the electronic lockers located at the apartment property. The Luxer One system automatically sends residents a text message containing a one-time use access code to input at the locker touchscreen that opens a compartment containing their package. A video illustrating the easy-to-use experience is available at: https://youtu.be/IyLXolPttxY

The company unveiled its US-made outdoor locker systems at the 2017 National Apartment Association Education Conference earlier this year. Its four locker tower models – including the oversized locker compartment standing at over 6ft. high – will be available in both indoor and outdoor configurations.

After over 4.5 million successful deliveries in the US and Canada, Luxer One today announced its 99.9% service level uptime guarantee. “We’ve made incredible progress this past year in our software and hardware to achieve this level of uptime,” says Arik Levy, Founder/CEO of Luxer One. “We have far exceeded this service level for the past year and are excited to formally announce our guarantee.”

The new uptime guarantee was released at part of the company’s commitment to customer service and resident support. As a neutral third-party package acceptance system, Levy says Luxer One’s business mission is to accept 100% of the packages that come through the door at apartment communities, regardless of package size, delivery carrier, or retailer.

“We have a responsibility to our users to give them an excellent package delivery experience, and that includes ease-of-use, 24/7 support, and data privacy,” says Levy. “When apartment communities are considering package lockers, it’s vital for them to adopt agnostic solutions like ours, to deliver on their promise of excellence and to protect the information their residents have entrusted them with."

Luxer One's dedication to solving the package problem for apartment communities has resulted in 400% revenue growth in the past year. 

About Luxer One

Luxer One develops the world’s leading package management solutions, with a suite of smart package lockers and automated package rooms designed to accept 100% of deliveries, regardless of source or size. The Luxer One team started innovating 24/7 automated locker solutions in San Francisco in 2005. Today, the company holds four patents with two pending, and has performed millions of locker deliveries globally through its advanced technology platform. Luxer One serves the multifamily, retail, office, and mail center industries. To learn more about Luxer One, please visit www.luxerone.com.


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