TRI Pointe Homes Northern California Honored with Six 2018 Eliant Homebuyers' Choice Awards

For third consecutive year, builder receives No.1 ranking from surveyed homebuyers for First Year Customer Service Experience

San Ramon, California, UNITED STATES

SAN RAMON, Calif., March 06, 2018 (GLOBE NEWSWIRE) -- TRI Pointe Homes Northern California took home six national awards for customer satisfaction at the 22nd annual Eliant Homebuyers’ Choice Awards. For the third consecutive year, TRI Pointe Homes Northern California won 1st place nationally for ‘First Year Customer Service Experience’. Eliant also recognized the nation’s top performing field representatives as voted by recent homebuyers and honored TRI Pointe Homes with the ‘Construction Representative of the Year Award’.

Over 128,000 recent homeowners from over 156 major home builders across the United States were surveyed by Eliant, a customer experience management company that has been surveying buyers of new homes for over 34 years. 41 esteemed winners were recognized for being in the top five for their excellence in one or more customer-experience categories. TRI Pointe Homes Northern California’s six awards include:

  1. Purchase Experience Award: High Volume
  2. First Year Customer Service Experience Award: High Volume 
  3. First Year Quality Award: High Volume 
  4. U.S. Sale Representative of the Year Award
  5. U.S. Construction Representative of the Year Award – Top 15
  6. Three U.S. Customer Service Representative of the Year Awards – Top 5

“The recognition our team receives from these Eliant awards is testament to the dedication that goes into the process of not just building great homes, but continuously setting and managing expectations for our customers, and exceeding those expectations to truly create an exceptional purchase experience for our customers,” said Division President Jeff Frankel. “Each member of our team is pivotal in the success of our company, and we’re truly appreciative of our team’s continued dedication.”

About TRI Pointe Homes® Northern California
Based in San Ramon, Calif., TRI Pointe Homes Northern California designs, constructs, and sells single-family homes and condominiums. Founded on more than a century of combined real estate industry experience, the company focuses on building quality master-planned and urban infill communities throughout Northern California. Committed to insightful design and superior craftsmanship, the company is setting a new standard in homebuilding and customer experience. TRI Pointe Homes Northern California was honored with fourteen 2017 Eliant Homebuyers’ Choice Awards including a #1 ranking from surveyed homebuyers for First Year Customer Service Experience for the second consecutive year. TRI Pointe Homes was also recognized as 2016 Builder of the Year by Builder and Developer magazine. TRI Pointe Homes is a member of TRI Pointe Group® (NYSE: TPH), a family of premium regional homebuilders. For more information about TRI Pointe Homes Northern California, please visit

A photo accompanying this announcement is available at

22nd Annual Eliant Homebuyers' Choice Awards

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