Pulseway Expands Capabilities for MSPs with IT Glue Integration

Customers to benefit from enhanced IT documentation


SAN JOSE, Calif., June 28, 2018 (GLOBE NEWSWIRE) -- Pulseway, a leading provider of mobile-first, cloud-first remote monitoring and management (RMM) software, today announced new capabilities for managed services providers (MSPs) delivered through an integration with IT Glue, the world’s fastest-growing IT documentation platform.

“Pulseway delivers the most complete mobile RMM offering that allows IT administrators to monitor and manage IT assets wherever they are, at any time of the day,” said Marius Mihalec, CEO and founder of Pulseway. “With this new integration our customers have unprecedented access to IT Glue’s best-in-class IT documentation capabilities, offering MSPs a tremendous opportunity to achieve greater efficiencies and deliver added value to their customers.”

When combined, Pulseway RMM and IT Glue customers can gain useful insights into asset information including memory, disk, CPU, and more. The integration helps IT admins send asset information on Pulseway monitored endpoints to IT Glue and link information with other structured and procedural documentation. As a result, IT technicians can solve problems faster with easy-to-find client data at their fingertips, increasing both productivity and profitability.

Key benefits of the Pulseway-IT Glue integration include:

  • Rich configuration data including CPU, memory, disk usage, last reboot, etc.
  • Near real-time information that’s always accurate
  • Elimination of manual data configuration
  • Reduction in downtime through faster troubleshooting
  • Enhanced team performance by synchronizing and centralizing inventory data
  • Streamlined efficiencies through the synchronization of multiple Pulseway instances with your IT Glue account

“The beauty of Pulseway’s mobile RMM platform is that IT admins have access to the systems information they need, 24 hours a day, no matter where they are. With the addition of the IT Glue integration, admins now have even more power at their fingertips to quickly mitigate and remediate issues,” said Chris Day, CEO, IT Glue. “Our relationship with Pulseway means MSPs can deliver IT service, automation, and documentation seamlessly and, as a result, provide a superior level of service to their customers.”

For more information on Pulseway RMM and today’s announcement with IT Glue visit www.pulseway.com.

About Pulseway
MMSOFT Design, Ltd. is the maker of Pulseway, a mobile first IT management software that helps busy IT administrators look after their IT infrastructure on the go. Pulseway is used by over 3,900 businesses worldwide including DELL, Louis Vuitton, Canon and Siemens.

About IT Glue:
IT Glue is a Software-as-a-Service (SaaS) company based in Vancouver, Canada that provides a simple and secure IT documentation platform for MSPs. This solution allows MSPs to document applications, devices, passwords and other IT assets centrally and in a standardized manner, enabling critical information to be stored securely yet easily accessible by those who need it, whenever they need it. IT Glue currently has over 4,000 partners in 30 countries, serving over 50,000 users and 500,000 businesses globally.

Media Contact
Ron Favali