CyberX ICS Incident Manager Now Certified in the ServiceNow® Store

First Integration of Industrial Cybersecurity Platform with Market-Leading IT Service Management Solution

BOSTON, Jan. 03, 2019 (GLOBE NEWSWIRE) -- CyberX, the IIoT and industrial control system (ICS) security company, today announced it has received certification of its application with ServiceNow, available now in the ServiceNow Store. Certification by ServiceNow is only granted to apps available in the Store and signifies that CyberX ICS Incident Manager has successfully completed a set of defined tests focused on Now Platform® security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of the CyberX ICS Incident Manager with ServiceNow.

The CyberX integration with ServiceNow accelerates the resolution of Operational Technology (OT) security incidents and gives SOC analysts greater visibility into OT assets, protocols, malware, and targeted attacks. At the same time, it reduces the overhead of managing information about real-time alerts from diverse OT automation equipment in plants and facilities worldwide.

The growing momentum of IIoT and digital transformation efforts is bringing efficiencies as well as vulnerabilities to industrial control systems. Industrial and critical infrastructure organizations see a critical need to mitigate OT risk in order to increase the resilience and safety of their ICS/SCADA systems.   

Purpose-built for OT security, CyberX’s agentless, non-intrusive platform enables customers to auto-discover their OT assets and network topology, identify critical OT vulnerabilities and attack vectors, and continuously monitor their OT networks for destructive cyberattacks such as WannaCry, NotPetya, and TRITON.

Additionally, by integrating with customers’ existing IT security stacks (ServiceNow, IBM QRadar, Palo Alto Networks, Splunk, etc.), CyberX enables organizations to more effectively manage OT risk and leverage scarce security personnel across both IT and OT.

The key benefit of the CyberX/ ServiceNow integration is that it provides SOC analysts with deep visibility into OT assets and threats, including:

  • A unified view of ICS security alerts, classified according to CyberX’s five distinct analytics engines:  behavioral anomalies (policy violations), protocol violations, known malware, unusual  M2M communications, and operational anomalies
  • The specific protocol involved in the alert (Modbus, DNP3, SMB, etc.)
  • The location of the affected equipment
  • The source and destination IP address of the threat
  • The severity and priority level of the alert

“This integration marks a milestone in our commitment to integrate OT security with the world’s best SOC and IT security solutions in order to reduce risk, leverage existing SOC workflows, and break down silos between IT and OT teams,” said Buck Watia, VP of Alliances and Business Development at CyberX. 

CyberX customers who are interested in integrating with ServiceNow — and ServiceNow customers interested in strengthening their ICS security posture with CyberX — can find the CyberX application in the ServiceNow Store

About CyberX
CyberX delivers the only industrial cybersecurity platform built by blue-team cyber experts with a proven track record defending critical national infrastructure. That difference is the foundation for the most widely deployed platform for continuously reducing ICS risk and preventing costly production outages, safety failures, and environmental incidents.

Notable CyberX customers include 2 of the top 5 US energy providers; a top 5 US chemical company; a top 5 global pharmaceutical company; and national electric and gas utilities across Europe and Asia-Pacific. Strategic partners include industry leaders such as Palo Alto Networks, IBM Security, Splunk, McAfee, Optiv Security, DXC Technologies, and Deutsche-Telekom/T-Systems.

ServiceNow Store
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Media Contact
Deb Montner, Principal
Montner Tech PR