Interactions to Present at The WSJ Pro Artificial Intelligence Executive Forum

Interactions takes the stage to explore the impact of conversational AI on customer experience

NEW YORK, March 26, 2019 (GLOBE NEWSWIRE) -- Interactions LLC, the world's largest stand-alone AI company and leading provider of Intelligent Virtual Assistants for enterprise brands, today announced its upcoming session at The WSJ Pro AI Executive Forum. Jim Freeze, Interactions’ Chief Marketing Officer, will present with Damon Kowolewski, Vice President Americas’ Customer Solutions Transformation at MetLife. The presentation, “Conversational AI Case Studies – Elevating Customer Experience While Materially Reducing Costs” will take place at 12:45 p.m. EST on Tuesday, April 2nd.

Kowolewski and Freeze will explore how conversational AI enables brands to deliver improved customer experience while also providing operational savings. Attendees will learn firsthand how conversational AI allows customers to communicate in their own words and ask questions about their coverage, all without the frustration of long wait times or dial-in menus.

The AI Executive Forum is The Wall Street Journal’s annual gathering of AI thought leaders and innovators, aimed at helping executives understand how AI is transforming the business landscape. Attendees will gain both a broad view of the potential for AI, and learn directly from business leaders about how they’ve integrated AI into strategic and operational business functions.

To learn more about the AI Executive Forum, visit

About Interactions
Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit

Lindsay Rand 
(617) 945-1915