Albany, NY, March 28, 2019 (GLOBE NEWSWIRE) -- It’s a big honor for a local health plan as CDPHP ranks No. 2 in the nation for federal employee health benefits (FEHB). The rankings were released as part of the 2018 FEHB Plan Performance Assessment, which rates 83 health plans across the country in the areas of quality and customer satisfaction.
“CDPHP is thrilled to be recognized among the top health plans in the nation,” said John D. Bennett, MD, president and CEO, CDPHP. “These rankings serve as an important tool for consumers shopping for health care coverage, and further validate our plan’s tireless commitment to providing high-quality care and superior customer service.” added Bennett.
Measuring Quality
The assessment provides consumers with valuable information when shopping for coverage and comparing health plans, measuring how plans perform in the following areas:
- Preventive care
- Disease management
- Medication use
- Behavioral health
- Utilization management
Measuring Customer Satisfaction
In addition to quality scores, federal health plans are also assessed in the area of customer satisfaction, including key performance areas, such as:
- Access
- Claims
- Member experience/engagement
Awards and AccoladesCDPHP is routinely named among the top health plans in New York, as well as the nation, in the areas of quality, care, and customer satisfaction. Below is list of recent accolades:
- Highest in Member Satisfaction among Commercial Health Plans in New York, J.D. Power 2017 Member Health Plan Study
- Best Companies to Work for in New York for the eleventh consecutive year, New York State Society for Human Resources Management
- Best Insurance Companies for Medicare Advantage 2019, U.S. News & World Report
About CDPHP
Established in 1984, CDPHP is a physician-founded, member-focused and community-based not-for-profit health plan that offers high-quality affordable health insurance plans to members in 26 counties throughout New York. CDPHP is also on Facebook, Twitter, LinkedIn, and Instagram.