Cerner Receives ‘Best in KLAS’ Distinctions in Health Care Technology

EHR leader recognized for Behavioral Health, Global Acute Care EMR and Most Improved Physician Practices.

KANSAS CITY, Mo., Feb. 07, 2020 (GLOBE NEWSWIRE) -- Cerner Corporation (NASDAQ: CERN), a global health care technology company, has achieved 2020 Best in KLAS honors, recognizing the company’s outstanding efforts in three distinct areas to help health care professionals deliver better patient care. KLAS Research, a leading health care IT data insights company, has named Cerner Best in KLAS for Most Improved Physician Practices and Global Acute Care EMR for the Middle East/Africa market for the second year in a row. The company has also been named Category Leader for Behavioral Health.

“Providers and payers demand better performance, usability and interoperability from their vendor partners every year. Best in KLAS winners set the standard of excellence in their market segment,” said Adam Gayle, president, KLAS. “Earning a Best in KLAS award should both excite and humble the recipients. It serves as a signal to providers that they should expect only the best from the winning vendors.”

For the first time, the Cerner Behavioral Health EHR has been named a Category Leader. The EHR offers core features required by organizations that specialize in the delivery of mental and behavioral health services, while also offering advanced functionality, like interoperability and client portals, needed to navigate the challenges of value-based care. The National Alliance on Mental Illness (NAMI) reports the average delay between symptom onset and treatment of mental health is 11 years, with one in five adults in the U.S experiencing the illness. Cerner’s KLAS distinction furthers its commitment to help clinicians speed-up the diagnosis process and track symptoms across disparate systems.

“Behavioral Health is an area of growing crisis worldwide,” said Donald Trigg, executive vice president, Strategic Growth, Cerner. “For individuals and families that seek help, our unified Cerner solution is designed to make it easier for providers to deliver the integrated care that successful treatment demands. We are excited to receive recognition as a category leader in this area and to advance our capabilities even further in the future.”    

Additionally, Cerner has earned 2020 Best in KLAS designation for Global Acute EMR in the Middle East/Africa Market for the second consecutive year. In a diverse global EMR Market, this report shows Cerner is widely used, meeting and exceeding industry standards for clients around the world. Cerner has worked to become a technology leader in the Middle East/Africa Market by implementing strategic changes to better support clients and adjusting its client engagement model to provide more personalized client experiences and support. The company will continue to strive toward excellence in this region by advancing its commitment to deliver tangible value for clients to drive their success.

KLAS also awarded Cerner most improved Physician Practice. The 2020 Best in KLAS annual report finds small physician practices (2–10 physicians) that use Cerner Practice Management report a 10% increase in their overall satisfaction, with satisfaction increasing in all areas measured by KLAS. According to the report, these practices have seen improved relationships with Cerner and describe the system as a solid technology platform with which they can run their practices. Cerner’s support personnel are empowered to solve problems and do so in an efficient manner.

“Earning recognition by KLAS conveys Cerner’s commitment to the systemic improvement of health care delivery and the health of communities,” said Trigg. “We are proud to be recognized by an industry-leading organization and trusted by many clients across the globe in this space.”

About KLAS
KLAS is a data-driven company on a mission to improve the world's health care by enabling provider and payer voices to be heard and counted. Working with thousands of health care professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of health care professionals and acts as a catalyst for improving vendor performance.
To learn more about KLAS and the insights we provide, visit

About Cerner
Cerner’s health technologies connect people and information systems at more than 27,500 contracted provider facilities worldwide dedicated to creating smarter and better care for individuals and communities. Recognized globally for innovation, Cerner assists clinicians in making care decisions and assists organizations in managing the health of their populations. The company also offers an integrated clinical and financial system to help manage day-to-day revenue functions, as well as a wide range of services to support clinical, financial and operational needs, focused on people. For more information, visit Cerner.comThe Cerner Blog or connect on FacebookInstagram, LinkedIn, Twitter or The Cerner Podcast. Nasdaq: CERN. Smarter Care. Better Outcomes. Healthier You.

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