How Customers Purchase Critical Illness Insurance 2019

Summary The attitudes, preferences, and behaviors of customers purchasing critical illness insurance in the past 12 months differed depending on factors including whether they purchased independently or with advice, what triggered them to purchase a policy, their top financial concerns, and product features sought.


New York, April 16, 2020 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "How Customers Purchase Critical Illness Insurance 2019" - https://www.reportlinker.com/p05775906/?utm_source=GNW
Providers must seek to understand customers in order to encourage them to purchase cover.

A range of factors must be acknowledged within policy design, purchasing channels, and marketing strategies.

This report explores the attitudes, behaviors, and preferences of customers who purchased a critical illness insurance policy in the last 12 months.It explores distribution and the purchasing journey, policy purchase triggers, the financial concerns of customers, and brand selection.

It also sizes the critical insurance market using Association of British Insurers data.

Scope
- The majority of critical illness policies are sold as a rider with a life insurance policy.
- Over a quarter of customers seek advice from an insurance broker or independent financial advisor before purchasing a critical illness policy.
- The most common monthly price range is £20-29.

Reasons to Buy
- Understand consumer purchasing decisions and how these will influence the market over the next few years.
- Improve customer engagement by recognizing what is most important to them and how insurers can adapt their products and services to meet their needs.
- Discover which providers lead the way in the critical illness space.
- Adapt your distribution strategy to ensure it still meets customer purchasing behaviors.
Read the full report: https://www.reportlinker.com/p05775906/?utm_source=GNW

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