Dual Shockwaves of Pandemic, Digital Disruption Altering Course of Global Business

Tenth annual ISG Digital Business Summit to explore digital success in the age of COVID-19; Two-day event features speakers with IMF, Starbucks, Freshly, National Cyber Security Alliance, Spotify, Bloomberg, Humana, Dow Jones, Citigroup and more

Stamford, UNITED STATES


STAMFORD, Conn., Nov. 02, 2020 (GLOBE NEWSWIRE) -- Leaders with the International Monetary Fund, Starbucks, Freshly and the National Cyber Security Alliance will be among the featured speakers at the virtual ISG Digital Business Summit, November 17-18, hosted by Information Services Group (ISG) (Nasdaq: III), leading global technology research and advisory firm.

The two-day virtual event will explore digital transformation strategies across six key areas: delivering economies of scale through digital platforms; enterprise agility and innovation; voice of the customer; workplace of the future; cyber security, and harnessing the power of data analytics.

“Digital technology and the global pandemic are revolutionizing business models as we speak,” said Shafqat Azim, partner, ISG Digital Strategy and Solutions and host of the event. “Business-to-consumer, business-to-business and asset-intensive industries like oil and gas or utilities have all been forced by the dual shockwaves of the pandemic and digital disruption to reimagine the ways they work and to rapidly apply smart technologies at scale.”

The event gets underway on Tuesday, November 17, with an industry spotlight conversation between Edward Anderson, CIO, International Monetary Fund, and Steve Hall, partner and president, ISG EMEA, on the large business and IT transformation underway at the IMF. Anderson will share his strategies for getting leadership buy-in and for building a business case for transformation that is aligned with organizational objectives.  

On the morning of day two, Adhar Walia, product and program management consultant for emerging technologies at Starbucks, will discuss the role of artificial intelligence, virtual reality, 5G and other technologies in “Product Innovation: Emerging Technologies at Scale.” He will be followed that afternoon by Colin Crowley, vice president of customer experience for Freshly, a prepared meal delivery company, who will deliver a keynote presentation, “One in a Million: Personalizing Customer Engagement in a Socially Distanced World,” on how to build an infrastructure that makes customers feel like they're one in a million, not one of a million.

Later on day two, Kelvin Coleman, CEO and executive director of the National Cyber Security Alliance, will explore partnerships and best practices to mitigate cyber risk in the public and private sector, in his keynote presentation, “Usable Security: Effecting and Measuring Partnerships.”

An invitation-only masterclass at the end of the day on November 17 will feature a conversation between Paul Roehrig, global head of strategy and growth at Cognizant Digital Business, and Prashant Kelker, partner, ISG Digital Strategy and Solutions, on engineering a modern business in the face of post-pandemic shockwaves and demands.

Panel discussions across the two days will explore workplace flexibility, remote culture, analyzing and utilizing organizational data, the human side of digital transformation, cyber security, and tactics for targeting different customer groups. The discussions will feature senior executives from the Hospital for Special Surgery; Westfield Insurance; Humana; Blue Cross Blue Shield, Tokio Marine North America Services; Bloomberg LP; Spotify; Singtel; John Deere; Cigniti; Dow Jones; State Street Corporation, and Citigroup.

In the ISG Startup Challenge, entrepreneurs with Help Lightning, Scala Computing and Tala Security will pitch their innovative technologies to a panel of judges. Audience members will vote on which technology they are more likely to implement within their own organizations. Participants can also experience new digital offerings in the ISG Innovation Lab.

“The ISG Digital Business Summit provides a birds-eye view of how different industries are being reshaped through the application of smart technologies like the Internet of Things and Big Data analytics,” said Azim. “We will examine the impact these and other technologies are having on growth and value realization today, as well as what to expect from the continuing digital revolution over the next five years.”

Cognizant, VMware, Cigniti, Singtel and Visionet are sponsors of the ISG Digital Business Summit. For more information and registration, visit the event website.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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