Self-service Kiosks Market is Estimated to Grow at CAGR of 5.45%, 2020-2027 | Latest Industry Coverage by Douglas Insights

Self-service kiosks have become ubiquitous in recent years. The rapid adoption and acceptance of self-service kiosks are expected to fuel the market growth with a compound annual growth rate of 5.45 percent from 2021 to 2028.


Isle Of Man, Oct. 12, 2022 (GLOBE NEWSWIRE) -- Market Insights

Self-service technologies are being adopted rapidly across industries and globally. This rapid adoption and acceptance of self-service kiosks are expected to fuel the market growth with a compound annual growth rate of 5.45 percent from 2021 to 2028. Considering the high industry growth potential, Douglas Insights has added global research studies from the self-service kiosks to their comparison engine. 

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The self-service kiosk market is expected to grow over the forecasted period for all the right reasons. The rise in intelligent technologies is the driving force. Self-service kiosks are smart devices programmed to help people execute specific tasks like paying bills, buying tickets, performing bank transactions, and more. This technology is being used across industries, including retail, entertainment, healthcare, government, education, transportation, etc. They are fast and efficient, which helps deliver improved customer experience and a hassle-free process. 

Among the major growth drivers for self-service kiosks is the need for automation to streamline product and service delivery. Hence, kiosks are expected to grow significantly in modern infrastructures like hotels, airports, and shopping malls. Apart from automation, another growth driver is the urgency for contactless service. 

Covid 19 Impact Analysis

During COVID-19, people released the true importance and need for contactless services when social distancing became the norm, and human contact was risky. This urgency for contactless services is expected to continue even post-pandemic. People have adjusted to the new norm and appreciate the efforts that companies from across industries are taking to enhance customer experiences with comfort and safety.

However, data security and cyber-attacks are among the top factors that are likely to counter the interactive kiosk market growth. This is because the interconnectivity and software footprint of kiosk devices make them vulnerable and an easy target for cyber attackers. Hence, kiosks can pose serious data security threats to users unless organizations implement appropriate security measures to make them safe to use and keep threats at bay. Another growth restraint can be the rising investment cost of self-service kiosk installation and system maintenance. 

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Even though there are risks associated with the installation of self-service kiosks, the industry is gaining momentum worldwide, including in emerging countries like India and Brazil. Nonetheless, North America dominates the industry globally. It remains a highly attractive region for self-service and interactive kiosks due to the robust adoption of kiosks across diverse sectors and the rapid kiosk application. The region accounts for a significant revenue share of the global kiosk market. Furthermore, it is expected to present lucrative business opportunities for investors. Studies also show that the retail and ticketing sectors will remain among the most attractive market segment through the period forecasted. However, users can generate more of these crucial market insights using the Douglas Insights comparison engine to make informed and profitable decisions. 

Self-service Ttechnologies Market Report Coverage

Report AttributesDetails
US Market Size in 2021$2.4 billion
US Market Size Projection in 2026$4.6 billion
CAGR (2021-2028)5.45%
Largest MarketNorth America
Growth DriversNeed for automation to streamline product and service delivery  &
Strategic investment by key players
SegmentationBy Application , By Technology, and By End-User
Regional AnalysisNorth America (US, Canada), Latin America (Brazil, Mexico, Argentina, Rest of Latin America), Europe (U.K, Germany, Italy, France, Spain, Russia and Rest of Europe), APAC (China, Japan, India, South Korea, Australia, ASEAN and Rest of Asia Pacific), ME (GCC Countries, Israel, and Rest of Middle East) & Africa (South Africa, North Africa and Central Africa)
Key Companies Covered22MILES INC., ACCUSHIELD LLC, ACQUIRE DIGITAL INC., ALVENI LLC (USA), ANALYTICAL DESIGN SOLUTIONS INC., DBA KIOWARE, AU OPTRONICS CORP., BOCA SYSTEMS INC., BURROUGHS INC., DATACAP SYSTEMS INC., DOLPHIN COMPUTER ACCESS LTD., DYNATOUCH, ELATEC INC., EVOKE-CREATIVE, EVOLIS GROUP, FRANK MAYER AND ASSOCIATES INC., GENERAL TOUCH, GOLDFINGER MONITORS, OKRA LLC, HONEYWELL INTERNATIONAL INC., INGENICO, INSIGHT TOUCH TECHNOLOGY, INTEL CORP., INTUIFACE, KIOSK GROUP and others

Segmentations

By Application

  • Introduction
  • Check-in Kiosks
  • Self-Service Check-Out Kiosks
  • Ticketing Kiosks
  • Self-ordering Kiosks
  • Financial Services Kiosks
  • Bill Payment Kiosks
  • Digital Signage Kiosks
  • Bitcoin Kiosks
  • Temperature Screening Kiosks
  • Others

By End-User

  • Introduction
  • Hospitality and Entertainment
  • Financial Services
  • Medical/Healthcare
  • Benefits of Kiosk-Enabled Healthcare Systems
  • Applications of Self-Service Kiosks for Telemedicine
  • Retail
  • Restaurants and Quick Service Restaurants
  • Travel and Transportation
  • Government
  • Educational Institutions
  • Others

Key questions answered in this report

  • COVID 19 impact analysis on global Self-Service Kiosks industry.
  • What are the current market trends and dynamics in the Self-Service Kiosks market and valuable opportunities for emerging players?
  • What is driving Self-Service Kiosks market?
  • What are the key challenges to market growth?
  • Which segment accounts for the fastest CAGR during the forecast period?
  • Which product type segment holds a larger market share and why?
  • Are low and middle-income economies investing in the Self-Service Kiosks market?
  • Key growth pockets on the basis of regions, types, applications, and end-users
  • What is the market trend and dynamics in emerging markets such as Asia Pacific, Latin America, and Middle East & Africa?

Unique data points of this report

  • Statistics on Self-Service Kiosks and spending worldwide
  • Recent trends across different regions in terms of adoption of Self-Service Kiosks across industries
  • Notable developments going on in the industry
  • Attractive investment proposition for segments as well as geography
  • Comparative scenario for all the segments for years 2018 (actual) and 2031 (forecast)

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Similar Market Research Report Comparisons:

Airport Kiosk Market: The airport kiosk market is expected to grow at a rapid rate in the coming years.The increase in air passenger traffic and the government's and airport operators' improvements in airport infrastructure are driving up demand for bag drop kiosks, check-in kiosks, information kiosks, promotion and advertising kiosks, and so on.

Kiosk Market: The demand for self-service kiosks is growing at a rapid pace owing to the need for reducing operational costs and enhancing customer experience. Self-service kiosks are being deployed across various industry verticals such as healthcare, hospitality, retail, BFSI, and transportation. 

Interactive Kiosk Market: Interactive kiosks are computer terminals that feature software and hardware offering access to data and applications. The self-service device utilised by the public sector is used to assist consumers in engaging with digital content via a user-friendly interface. They’re used in several industries for their versatile purposes.

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