Language Services Provider Sorenson Embraces Recently Awarded GSA Contract

Trusted provider to aid government entities in becoming more accessible and inclusive

SALT LAKE CITY, Feb. 23, 2023 (GLOBE NEWSWIRE) -- Sorenson today announced it has been awarded a General Services Administration (GSA Schedule) Contract, entitling the company to sell its language services to federal, state, and local government and non-profit entities. The new GSA designation also allows Sorenson to further its mission of creating opportunities for greater connection and collaboration among diverse government workers in the public sector. The GSA designation is beneficial for agencies already familiar with compliance requirements of the Americans with Disabilities Act and 508 of the Rehabilitation Act.

“To truly nurture organizational belonging and expand opportunities for all people to thrive, we must establish inclusive and accessible cultures – cultures of belonging – where workers have the tools they need to effectively communicate on an equal basis,” said Jorge Rodriguez, CEO of Sorenson, the leading provider of communication services for Deaf, hard-of-hearing, and diverse communities. “We are eager to support government agencies and, as we have done in the private sector, provide them with various options for communication.”

Currently, through the new GSA designation, any government agency can now directly make purchases from Sorenson. Sorenson’s GSA Schedule is a five-year, renewable contract. More information can be found here.

“Adding Sorenson to the GSA Schedule is a win for everyone – Deaf, hard-of-hearing, and hearing people. Now government agencies have more options for a broad spectrum of accessible communication tools, a key component of breaking down conversational barriers and creating a fully inclusive work environment that fosters networking and professional growth among all workers within the culture,” said Cham Le, president of Deaf in Government, an advocacy organization that supports local, state, and federal employees who are Deaf or hard-of-hearing and that also serves as a resource organization for the government.

GSA Schedule Contracts streamline the government sales process because they have pre-established pricing, terms, and conditions that government buyers can use to purchase from a company. While GSA Schedule Contracts are primarily used to sell to federal agencies, in certain circumstances they can also be used to sell to state and local government.

The GSA Schedule was started by President Harry Truman in 1949 to simplify and organize government purchasing of products and services. Today, the GSA Schedule is the primary and preferred resource to procure goods and services for the government. In fiscal year 2021, more than $195M was contracted through GSA for translation and interpretation services.

Sorenson connects more than 140 million conversations each year by offering a full suite of inclusive language services – caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. Deaf and hard-of-hearing people can have full access to communication through Sorenson products and services. To learn more about the full range of services Sorenson offers, visit

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If you choose Sorenson as your default provider, you can port your existing 10-digit number to Sorenson from another provider or Sorenson can provide you with one for the geographic area where you live or work. If you later change your default provider, you can port your number to that provider. When selecting Sorenson, you must provide to Sorenson the physical address (i.e., the Registered Location) from which you are placing the call, so that Sorenson can properly route any 911 calls you may make. If you move or change your location, you must notify Sorenson immediately. You can update your Registered Location from your Sorenson videophone by calling 800-659-4810 or by visiting Sorenson will confirm receipt of your Registered Location information. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. For more information on the process of obtaining 10-digit numbers and the limitations and risks associated with using Sorenson’s VRS to place a 911 call, please visit Sorenson’s website: For information on toll-free numbering, please visit


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