Metaverse Strategies by Telco B2B and B2C: 2023 Recommendations and Case Studies - Gain an Executive-level Overview

Dublin, June 09, 2023 (GLOBE NEWSWIRE) -- The "Metaverse Strategies by Telco B2B and B2C Recommendations and Case Studies, 2023" report has been added to's offering.

Metaverse - Telco B2B & Consumer Strategies 2023,' a Global Outlook Report provides an executive-level overview of global telecom B2B and B2C metaverse strategies, including case studies.

The report delivers qualitative insights into the burgeoning metaverse, potential telecom metaverse opportunities and pitfalls, select telecom service launches, and telecom B2B and B2C metaverse strategies and use cases.

'After hitting mainstream consciousness with heady promises of revolutionizing everything from interpersonal interaction to enterprise productivity, the broader metaverse has gotten off to a bumpy start. The hardware, the software, and the laws and ethics around the technology need time to come to maturity before the full potential of the metaverse can be seen on a large scale.

The current post-hype metaverse winter is temporary, however, as these technologies will eventually make for huge changes. The key to the metaverse will be solid use cases - use cases based on real value that are not just slightly better than current technology, but significantly better.

Good early use cases, especially for enterprise, are around AR and using it to provide heads-up information, instructions, and second views. Collaboration has to be a central tenet for any operator wanting to find success in the metaverse; delivering the sort of immersive experiences that have been touted as the fruits of the metaverse will demand a village effort.

While robust, modern connectivity is certainly going to be crucial in building the metaverse, operators also possess a wealth of assets beyond the network they can wield as they do their part to juice developer efforts toward use-case generation, including long histories of curating, bundling, and billing for a variety of service types.

The path to the metaverse will be long, winding, and iterative; going the partnership route lowers the risk to carriers as they wade through the inevitable trial and error necessary to land on a network, device, and platform mix that will appeal to consumers.

The report provides in-depth analysis of the following:

  • Metaverse taxonomy & market context: an overview of the emerging metaverse space that seeks to define both the enterprise metaverse and the consumer metaverse, outline early hurdles to metaverse development, and discuss the necessary standardization across technical, legal, and other frameworks
  • Telecom B2B metaverse strategies and use cases: an overview of of enterprise requirements, value considerations, and both short- long-term use cases in the industrial metaverse
  • Telecom consumer IoT strategies and use cases: an overview of key early global telecom B2C metaverse use cases, business strategies, and monetization models
  • Findings and recommendations: the Global Outlook Report concludes with a number of findings and a set of recommendations for B2B and consumer metaverse stakeholders, especially telecom operators


  • Value Focus: When considering metaverse use cases, telcos must set aside the hype and make the first consideration value, offering not just a small improvement over time, but a significant improvement over current methods. Value should be the first and best barometer when considering which metaverse use cases to develop
  • Look for Partners, but Prioritize Alliances: Standardization, regulation, and interoperability must all be addressed in the mid-term, and alliances will be in a better position to accelerate these developments. Although it is tempting for telcos to partner for unique service propositions and competitive differentiation, a collaborative, cooperative approach may be a faster route to effective monetization
  • Investigate Startups: Telcos, due to their size, are often in position to invest in promising metaverse technology startups. Measure them the same way metaverse use cases are measured - value. Investment in promising startups, and possibly even eventual acquisition, can give telcos a huge boost
  • Address Metaverse Ethics and Privacy Issues Up Front: Telcos have an opportunity here to underscore their commitment to customers in terms of safeguarding consumer data and privacy in the context of new metaverse use cases
  • Verticalize First: Vertical use cases, especially in AR, will be the first successes for the enterprise metaverse. Many telcos have specialty practices in vertical markets they are known for. Those are great early markets to concentrate on. Existing domain knowledge is a great leg up, and existing customers will make great alpha and beta customers
  • Use It Yourself: Metaverse technologies will be of great use to telcos internally, a fact often avoided or forgotten when making plans. A telco able to demonstrate in the field the usefulness of its metaverse technologies will get serious attention from prospective enterprise customers
  • Bundles and Discounts: Long-term customer value creation and loyalty is a key driver for telco consumer metaverse innovation, whether in a sales and support or other use-case context. Early metaverse services should be able to align well with telco multiplay portfolios, with a view to unlocking more valuable and prioritized experiences for higher-spend customers

Key Topics Covered:

Section 1: The Broad Metaverse

  • Defining the Metaverse: EMV and CMV
  • Early Hurdles for the Young Metaverse
  • Earlier Metaverse Hurdles: Hardware and Software
  • The Case for Early Metaverse Use Cases
  • Standards and the Metaverse: Social and Ethical
  • Standards and the Metaverse: Hardware and Software
  • Standards and the Metaverse: Legal
  • Ecosystems, Trials, and Betas
  • Early Metaverse Hurdles: These Problems Are Surmountable

Section 2: The Industrial Metaverse

  • What is the Enterprise Looking for in the Metaverse?
  • The Enterprise Metaverse: It's All About Value
  • The Industrial Metaverse: Short
  • Term Use Cases
  • The Industrial Metaverse: Long
  • Term Use Cases

Section 3: Telecom Consumer Metaverse Use Cases

  • Early Telecom Consumer Metaverse Services
  • Operator Use Cases

Section 4: Findings and Recommendations

  • Enterprise Metaverse: Findings and Recommendations
  • Consumer Metaverse: Findings and Recommendations

A selection of companies mentioned in this report includes

  • Alphabet
  • Apple
  • Bharti Airtel
  • Deutsche Telekom
  • EA Sports
  • Essence
  • Gamitronics
  • Gymondo
  • HTC
  • Linux Foundation
  • Matsuko
  • Meta
  • MetaMundi
  • Microsoft
  • Nintendo
  • Nvidia
  • Ooredoo Qatar
  • Open Metaverse Foundation
  • Orange
  • SK Telecom
  • Sony
  • Taobao
  • Telefonica
  • TIM Brazil
  • Vodafone Group
  • Vodafone Germany

For more information about this report visit

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