Global Loyalty Management Strategic Business Report 2024: Market to Reach $13.7 Billion by 2030 - AI, Blockchain, and IoT Emerge with Tremendous Potential

Dublin, Feb. 23, 2024 (GLOBE NEWSWIRE) -- The "Loyalty Management - Global Strategic Business Report" report has been added to's offering.

Global Loyalty Management Market to Reach $13.7 Billion by 2030

The global market for Loyalty Management estimated at US$7.3 Billion in the year 2022, is projected to reach a revised size of US$13.7 Billion by 2030, growing at a CAGR of 8.2% over the analysis period 2022-2030. Customer Loyalty, one of the segments analyzed in the report, is projected to record 7.9% CAGR and reach US$8.9 Billion by the end of the analysis period. Growth in the Employee Retention segment is estimated at 9.4% CAGR for the next 8-year period.

The report begins with influencer market insights, offering perspectives from key figures shaping the loyalty management market. It then outlines the trajectories of the world market, considering factors such as the impact of COVID-19 and the potential implications of a looming global recession. In terms of competition, it provides the global key competitors' percentage market share in 2022 for loyalty management. Additionally, it categorizes the competitive market presence of players worldwide in 2022 as strong, active, niche, or trivial.

Customer relationship management (CRM) is introduced as a fundamental concept, emphasizing the importance of loyalty management programs within CRM strategies. The report highlights loyalty management programs as vital tools for effective CRM. Looking ahead, the outlook for the global loyalty management market is described as steady long-term growth. Standalone programs are identified as the most widely used loyalty management programs, with segments such as cloud, customer analytics, and B2C solutions expected to lead the market.

The U.S. Market is Estimated at $2.1 Billion, While China is Forecast to Grow at 10% CAGR

Geographically, the US and Europe are noted to dominate the global loyalty management market, with the Asia-Pacific region expected to witness gains.

The Loyalty Management market in the U.S. is estimated at US$2.1 Billion in the year 2022. China, the world's second largest economy, is forecast to reach a projected market size of US$2.6 Billion by the year 2030 trailing a CAGR of 10% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 6.5% and 6.9% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 8.3% CAGR.

The competitive landscape and recent market activity are analyzed, providing insights into the current state of the market and recent developments. Finally, the report considers the impact of COVID-19 and the potential effects of a looming global recession on the loyalty management industry.

Key Attributes:

Report AttributeDetails
No. of Pages379
Forecast Period2022 - 2030
Estimated Market Value (USD) in 2022$7.3 Billion
Forecasted Market Value (USD) by 2030$13.7 Billion
Compound Annual Growth Rate8.2%
Regions CoveredGlobal


  • Transition from Product- to Customer-Centric Strategy Takes Centerstage
  • Adoption of Mobile Applications Spurs Market Growth
  • Smartphone Users as % of Global Population for the Period 2018-2022
  • Increasing Adoption of Omnichannel and Multichannel Programs
  • Emergence of Advanced Technologies to Foster Market Expansion
  • Increased investments in Loyalty System Technology
  • Growing Need for Competitive Differentiation Drives Organization to Adopt Loyalty Management
  • Growing Role of Big Data and Analytics in Loyalty Management
  • AI, Blockchain, and IoT: Emerging Technologies with Tremendous Potential for Loyalty Management Market
  • Rising Sophistication of Online Reward Management Solution
  • Rising Prominence of Loyalty Management for E-Commerce Businesses
  • Global E-Commerce Market as a % of Retail Sales for the Period 2017-2023
  • Banking & Financial Services Enterprises Prioritize Loyalty Management Adoption
  • Insurance Agencies Seek CRM Capability for Effective Collaboration
  • Select Recent Launches in the Loyalty Management Space
  • Salesforce: One of the Best CRM Platforms with Several Loyalty Management Solutions


  • Annex Cloud
  • Apex Loyalty
  • Bond Brand Loyalty Inc.
  • Brierley+Partners
  • Comarch SA
  • Jakala S.p.A.
  • Kangaroo Rewards
  • Kobie Marketing
  • Loopy Loyalty
  • Paystone
  • Smile, Inc.
  • SumUp Inc.
  • Yotpo, Inc.
  • Zinrelo

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Loyalty Management Market

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