CallMiner Enhances Clients’ Ability to Gain Insights from Customer Engagement Analytics with the Release of Eureka Success Playbooks
October 26, 2017 09:07 ET
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CallMiner
Waltham, MA, Oct. 26, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today it is offering Eureka Success...
PTP Partners with CallMiner, Bringing Advanced Speech Analytics to Improve Contact Center Performance and Customer Experience
October 18, 2017 10:24 ET
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CallMiner
Waltham, MA, Oct. 18, 2017 (GLOBE NEWSWIRE) -- CallMiner, the award-winning platform provider of speech and customer engagement analytics today announced its partnership with PTP, a leading...
Dialog Direct Implements CallMiner’s Speech Analytics to Improve Agent Adherence, Boost Customer Satisfaction and Closing Rates
October 12, 2017 09:30 ET
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CallMiner
Waltham, MA, Oct. 12, 2017 (GLOBE NEWSWIRE) -- CallMiner, the award-winning platform provider of speech and customer engagement analytics, announces today its selection by Dialog Direct, a...
LISTEN 2017, CallMiner’s Conference to Host Over 250 Customers Engagement Analytics Professionals
October 11, 2017 08:02 ET
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CallMiner
Waltham, MA, Oct. 11, 2017 (GLOBE NEWSWIRE) -- CallMiner, the award-winning provider of speech and customer engagement analytics, announced today key details and new features of its annual LISTEN...
CallMiner Customer, Phillips & Cohen, Shortlisted for ‘Best Customer Insight/Voice of the Customer Initiative’ by the ECCCSA 2017
September 08, 2017 04:00 ET
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CallMiner
London, Sept. 08, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of speech and customer engagement analytics, announced today that CallMiner and Phillips & Cohen...
CallMiner Strengthens Sales Team, Selecting Former Citrix Executive Dan Lawrence for Vice President of Sales
September 05, 2017 09:30 ET
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CallMiner
Waltham, MA, Sept. 05, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the appointment of technology...
CallMiner Customer, State Collection Service, Wins Implementation Award from Speech Technology Magazine
August 22, 2017 09:00 ET
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CallMiner
Waltham, MA, Aug. 22, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announces today that State Collection Service, a...
CallMiner Announces Multi-Language Support to Provide its Speech Analytics Capabilities to Global Businesses
August 15, 2017 09:00 ET
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CallMiner
Waltham, MA, Aug. 15, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the company has greatly expanded...
CallMiner Eureka Selected to Help Zenylitics Bring the Power of Speech Analytics to Small and Mid-Sized Businesses
July 25, 2017 09:00 ET
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CallMiner
WALTHAM, MA, July 25, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces a partnership with Zenylitics, a leading...
CallMiner Reacts to Recent Industry Security Breach and Reaffirms its Robust Measures to Protect Personal Data
July 18, 2017 09:01 ET
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CallMiner
WALTHAM, MA, July 18, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics reaffirmed today its multi-layered security...