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Jacada Introduces Interact 11 to Uniquely Enable Customer Service RPA, Intelligent Self-Service and Agent Engagement in One Hub
January 30, 2019 09:14 ET | Jacada
ATLANTA, Jan. 30, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions today announced that it has released Jacada Interact 11, the latest release of its Customer Service...
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Customer Service Automation and Robotics Propelled Jacada in 2018: Financial Highlights
January 17, 2019 07:00 ET | Jacada
ATLANTA, Jan. 17, 2019 (GLOBE NEWSWIRE) -- Jacada, Ltd (OTCQB: JCDAF), provider of Autonomous CX and Robotic Process Automation (RPA) solutions designed to automate customer service operations, and...
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Jacada Announces Planned Deregistration with, and Suspension of Reporting to, SEC
January 16, 2019 16:30 ET | Jacada
HERZLIYA, Israel, Jan. 16, 2019 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF) (“Jacada” or the “Company”), a provider of Autonomous CX solutions designed to automate customer service operations,...
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Jacada Recognized by Ovum Among Top 10 RPA Vendors
January 14, 2019 14:21 ET | Jacada
ATLANTA, Jan. 14, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations and improve the customer experience, today announced...
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Jacada Selected by Puget Sound Energy to Provide Intelligent Customer Self-Service Solutions
July 24, 2018 15:10 ET | Jacada
ATLANTA, July 24, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTCQB:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
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Jacada Customer Assistant and Visual IVR Solutions Selected by Industry-Leading Mortgage Service Provider
June 27, 2018 07:00 ET | Jacada
ATLANTA, June 27, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve the customer...
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Jacada Visual IVR Chosen by Leading Global Insurance and Financial Services Provider for its Canadian Operation
April 12, 2018 07:00 ET | Jacada
ATLANTA, April 12, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTCQB:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
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Jacada Selected by Leading American Telecom to Provide Real-Time Robotic Process Automation, Agent Guidance, and Desktop Unification
April 05, 2018 08:00 ET | Jacada
ATLANTA, April 05, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTC:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
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Jacada Introduces the Autonomous Customer Experience Suite with the Recent Release of Jacada Interact V.10
March 29, 2018 09:10 ET | Jacada
ATLANTA, March 29, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading global provider of solutions designed to automate customer service interactions, reduce the size of contact centers, and improve...
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PSCU Partners with Jacada to Provide Contact Center Technology Solutions
March 15, 2018 12:00 ET | Jacada
ATLANTA and ST. PETERSBURG, Fla., March 15, 2018 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of solutions designed to automate customer service interactions, reduce the...