Mitel Introduces CCaaS Solution to Enable Businesses to Provide More Intelligent Customer Experiences
August 29, 2018 08:30 ET
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Mitel Networks
Launches MiCloud Engage Contact Center and newest version of MiCloud Flex Intelligent analytics deliver personalized services and first-contact resolutionsOmnichannel capabilities support...
Mitel Reports Second Quarter Results
August 01, 2018 16:05 ET
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Mitel Networks
Recurring clouds seats now exceed 1.2 million Gartner names Mitel to the Unified Communications Leadership Quadrant for the 5th consecutive year OTTAWA, Ontario, Aug. 01, 2018 (GLOBE NEWSWIRE) --...
Mitel Named a Leader in Gartner Magic Quadrant for Unified Communications for Fifth Consecutive Year
July 30, 2018 08:30 ET
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Mitel Networks
OTTAWA, July 30, 2018 (GLOBE NEWSWIRE) -- For the fifth consecutive year, Gartner has named Mitel® (Nasdaq:MITL) (TSX:MNW) a Leader in the Gartner Magic Quadrant for Unified Communications. A...
Mitel Announces New Integration with Google Cloud Contact Center AI
July 24, 2018 14:03 ET
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Mitel Networks
Mitel’s solution gives Google Cloud customers the ability to deliver more intelligent and insightful customer experiences SAN FRANCISCO, July 24, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL)...
Mitel Optimizes Its Go-to-Market Strategy in EMEA & South Pacific; Signs Partnership With Westcon-Comstor
July 17, 2018 04:00 ET
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Mitel Networks
Opens up new business opportunities for Mitel and Westcon as demand for unified communications and real-time collaboration increasesProvides channel partners an exceptionally high level of service and...
Mitel Shareholders Approve Acquisition of Mitel By Affiliates of Searchlight Capital Partners
July 10, 2018 13:00 ET
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Mitel Networks
OTTAWA, July 10, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced that its shareholders approved the acquisition of Mitel by an...
Mitel Execs Stephanie Ford and Kilynn Sommer Recognized as Two of CRN’s 2018 Women of the Channel
June 28, 2018 08:00 ET
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Mitel Networks
OTTAWA, June 28, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, announced today that CRN®, a brand of The Channel Company, has named Stephanie...
Mitel Appoints Maria Blakeway as Vice President of Customer Success
June 11, 2018 08:00 ET
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Mitel Networks
OTTAWA, June 11, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW) today announced the appointment of Maria Blakeway to the company’s senior leadership team as Vice President of Customer...
Mitel Announces End of “Go-Shop” Period and Filing of Definitive Proxy Statement For Special Meeting of Shareholders
June 08, 2018 08:27 ET
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Mitel Networks
OTTAWA, June 08, 2018 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced the expiration of the “go-shop” period provided in the...
Businesses Are Investing in Technology to Improve Customer Experience, but Many Are Still Falling Short of Giving Customers What They Want
June 06, 2018 05:00 ET
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Mitel Networks
Two-thirds of respondents say more work is needed to improve the online experienceCustomer experience (CX) ratings vary by vertical with hospitality the clear leaderMore than half of respondents think...