Survey Says: Bank Executives and Consumers Disagree on How Well Banks Deliver Personalized Customer Service
August 10, 2016 12:55 ET
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TimeTrade
BOSTON, MA--(Marketwired - Aug 10, 2016) - TimeTrade, the leading provider of appointment-driven personalization, today announced the results of a new study -- The State of Retail Banking...
Peoples Bank Personalizes Consumer Banking With TimeTrade's Omnichannel Appointment Scheduling
July 21, 2016 09:00 ET
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TimeTrade
BOSTON, MA--(Marketwired - Jul 21, 2016) - TimeTrade®, the leading provider of appointment-driven personalization, today announced that Peoples Bank will use its appointment scheduling and...
Arizona Federal Credit Union to Personalize Customer Service and Improve In-Branch Efficiency With Omnichannel Appointment Scheduling From TimeTrade
July 12, 2016 09:30 ET
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TimeTrade
BOSTON, MA--(Marketwired - Jul 12, 2016) - TimeTrade®, the leading provider of appointment-driven personalization, today announced that Arizona Federal Credit Union has selected TimeTrade...
Study: Retailers Still Falling Short of Customer Expectations When it Comes to Providing a Personalized Customer Experience
May 31, 2016 08:30 ET
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TimeTrade
BOSTON, MA--(Marketwired - May 31, 2016) - Despite retailers' increased emphasis on delivering a personalized customer experience across channels, most consumers still see their shopping journeys...
TimeTrade and FIS Help Banks Build Loyalty and Boost In-Branch Experience
May 23, 2016 08:30 ET
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TimeTrade
BOSTON, MA--(Marketwired - May 23, 2016) - TimeTrade™, the leading provider of appointment-driven personalization, today announced that it has partnered with FIS™, a global leader in...
Study: Personalized Attention a Top Priority for Banking Customers
April 12, 2016 09:00 ET
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TimeTrade
BOSTON, MA--(Marketwired - Apr 12, 2016) - Today's "on-demand" consumers want personalized attention from their banks and strongly prefer in-person assistance when making major purchasing decisions...
Study: In-Store Retail Still Dominates, But Retailers Must Evolve With Customer Expectations
January 13, 2016 11:08 ET
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TimeTrade
BOSTON, MA--(Marketwired - Jan 13, 2016) - In-store shopping will continue to drive revenue in 2016, but consumers will increasingly gravitate to retailers that deliver personalized service,...
TimeTrade Survey Reveals Disconnect Between Banking Experience and Consumer Needs
September 15, 2015 09:05 ET
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TimeTrade
BOSTON, MA--(Marketwired - Sep 15, 2015) - Despite the rise in online banking, consumers -- particularly millennials -- still require knowledgeable, personalized assistance when making banking...
New Free TimeTrade Mobile iPhone App Helps "On-the-Go" Professionals Book Meetings Automatically
November 03, 2011 08:00 ET
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TimeTrade
BOSTON, MA and CUPERTINO, CA--(Marketwire - Nov 3, 2011) - TimeTrade® (www.timetrade.com), the world leader in customer self-service scheduling for business, today announced the availability...
TimeTrade Retail Lets Retailers Offer Integrated Online and Walk-In Appointments, Eliminates In-Store Waits
October 19, 2011 08:00 ET
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TimeTrade
BOSTON, MA--(Marketwire - Oct 19, 2011) - Today at the inaugural members meeting of the Customer Experience Professionals Association (www.cxpa.org), TimeTrade® (www.timetrade.com), the world...