Study: 96 Percent of
Study: 96 Percent of Online Complaints About Doctors Fault Customer Service, Not Quality of Care
April 25, 2016 20:09 ET | Vanguard Communications
DENVER, April 25, 2016 (GLOBE NEWSWIRE) -- An analysis of nearly 35,000 online reviews of doctors nationwide has found that customer service – not physicians’ medical expertise and clinical skill –...
Study: Highest Educa
Study: Highest Educated & Trained Doctors Get Poorest Online Reviews
April 22, 2015 10:52 ET | Vanguard Communications
DENVER, April 22, 2015 (GLOBE NEWSWIRE) -- A study of more than 28,000 online reviews of doctors suggests that American healthcare consumers are fondest of naturopaths, audiologists, oncologists and...
New Happy Patient In
New Happy Patient Index Ranks Best & Worst U.S. Cities by Physician Reviews
June 02, 2014 18:47 ET | Vanguard Communications
DENVER, June 2, 2014 (GLOBE NEWSWIRE) -- Patients in San Francisco and Oakland appear to be happiest with their doctors, while the least satisfied American healthcare consumers live in other...
Online Doctor Review
Online Doctor Reviews: Four Times More Patients Peeved About Service & Bedside Manner Than Medical Skills
April 30, 2013 13:03 ET | Vanguard Communications
DENVER, April 30, 2013 (GLOBE NEWSWIRE) -- Unhappy patients who post negative online reviews of their doctors complain about poor customer service and bedside manner four times more often than...